White Papers

Channel: Best Practices in Business Intelligence and Analytics - Wayne Eckerson RSS Feed for Best Practices in Business Intelligence and Analytics - Wayne Eckerson

 

Displaying 45–60 (of 5936)

Popularity is determined by a calculation of page views and community comments.

Title Date
Building an Open IT Operations Analytics (ITOA) Architecture Summary
According to Gartner, by 2017, 15% of organizations will actively use IT operations analytics services, up from just 5% in 2014. This white paper provides a roadmap for designing and building an open IT operations analytics architecture.

sponsored by: ExtraHop
09-17-2014
The Business Value of Creating Exceptional Digital Experiences -- Findings from IDC Summary
A digital experience platform enables a company to define and deliver consistent cross-channel experiences via the growing number of digital customer touch points to customers, partners, and employees. IDC recently undertook a Business Value ROI study to assess the economic impact of moving away from a homegrown solution.

sponsored by: IBM
09-17-2014
Building the Cloud Summary
This exclusive whitepaper will help you understand your cloud options and details a three-step journey to the cloud.

sponsored by: Equinix
09-17-2014
Simplify and automate SAP Processing and Connected Enterprise Workflows Summary
SAP is used in thousands of businesses around the world, but rately does it exist in isolation.  Business processes span accross multiple applications and data sources throughout the enterprise - So how do we automate this?

sponsored by: Automic
09-17-2014
ERP: How to Enable Greater Visibility and Improve Project Control Summary
Explore this paper to learn what automation platform Thales UK, a manufacturing company that provides services for the aerospace, defense, transportation and security markets, deployed to build one process definition that could be easily migrated between their systems and business divisions with simple parameter changes.

sponsored by: Automic
09-17-2014
IT Simplification with SAP HANA Platform Summary
Understand how you can reduce IT complexity with the power of in-memory technology delivered with the SAP HANA platform.

sponsored by: SAP America, Inc.
09-17-2014
Cloud-Based Agent Performance Optimization Applications: The Last Great Shift to the Cloud Summary
Cloud deployment has become the preferred method for companies sourcing their CRM and contact center applications for inbound and outbound contact handling. This Market Insight examines the prospects for these applications and discusses when it might be appropriate for contact centers to complete the move into the cloud with hosted APO.

sponsored by: Genesys
09-17-2014
Contact Center Modernization: A Cloud-Based Approach Delivers Clear Value for Mid-Size Organizations Summary
Cloud-based solutions can be tightly integrated with other applications, ensuring that all points of contact work together to deliver a truly differentiating customer experience. This whitepaper outlines the benefits of moving to a cloud-based contact center model.

sponsored by: Genesys
09-16-2014
The Age of the API Summary
With API management software developers can tackle problems with application connectivity and collaborate more effectively on software development.

sponsored by: SearchSOA.com
09-16-2014
Is Your Enterprise Campus Network Ready for SDN? Summary
This white paper explores today's campus networking environment, both its operational shortcomings and potential to address knowledge workers growing needs. IT managers need to look into the near and midterm future in terms of how to improve their software network.

sponsored by: Brocade
09-16-2014
Rx for Healthcare IT Operations Summary
Check out this 1-page resource to learn about an operational intelligence platform that is a leader in real-time wire data analytics and can help manage departmental and legacy applications while also supporting new initiatives such as meaningful use, compliance, VDI, EHR/EMR, and mobile apps.

sponsored by: ExtraHop
09-16-2014
7 Drivers for Buying an Integrated Contact Center Suite Summary
45% of customers reporting that better service options would have made a difference in their decision to switch away from a company. View this whitepaper now to discover 8 top tips on how to modernize, streamline, and simplify your contact center to keep up with customer expectations.

sponsored by: Genesys
09-16-2014
Integrating Red Hat Enterprise Linux with Microsoft Windows in the Datacenter Summary
This whitepaper takes a look at the value of deploying Red Hat Enterprise Linux¬ģ in the enterprise and examines how this platform integrates with existing Windows infrastructure components such as Exchange, Active Directory and print services.

sponsored by: Red Hat
09-16-2014
Location Analytics: Putting the Evolution of BI on the Map Summary
The following report will examine the benefits of location analytics and will trace the evolution of visualization tools to include maps and location data. Additionally, it will explore the value of enriching visualizations with additional internal and external data sources.

sponsored by: Esri
09-16-2014
Security for the Mobile First Era Summary
Along with the great benefits of mobility came the daunting security risks.  As mobile networks becoming increasingly more diverse, it's important to have a security plan that can keep up.

sponsored by: MobileIron
09-16-2014

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 >>