White Papers

Channel: Best Practices in Business Intelligence and Analytics - Wayne Eckerson RSS Feed for Best Practices in Business Intelligence and Analytics - Wayne Eckerson

 

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Title Date
Building the Business Case for Contact Center Modernization Summary
A contact center makeover significantly increases your revenue and reduces your costs; but justifying the investment can be tough. Download this white paper to learn how to build a business case for contact center modernization in your organization.

sponsored by: Genesys
05-19-2016
How SDN, the Cloud, and Better App Performance Contribute to Customer Satisfaction Summary
A typical network simply cannot meet today's demands in retail. Learn how cloud computing, software-defined networking, and application performance management better support the omnichannel customer while reducing costs and complexities.

sponsored by: Nuage Networks
05-19-2016
IBM LinuxONE Rockhopper Summary
This white paper introduces the IBM LinuxONE Rockhopper—a system designed as an entry point for LinuxONE and dives into it ability to deliver the same innovation and value, flexible growth options, virtualization, resiliency, secure cloud, and enterprise mobility and operational analytics capabilities as the massively scalable IBM LinuxONE Emperor.

sponsored by: IBM
05-18-2016
Transformational Technologies PoweringConnected Manufacturing Summary
Explore in detail the following four recommendations for manufacturers that want to fully realize the potential of their big data: transform to a hybrid infrastructure, adopt protection appropriate for a digital enterprise, become a data-driven organization, enable a mobile work environment.

sponsored by: Hewlett-Packard Enterprise
05-18-2016
Mobile Insights: Expert answers to 5 essential questions on creating a winning mobile experience Summary
This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what "mobile" most frequently means to Sitecore partner customers.

sponsored by: Sitecore
05-18-2016
DevOps Offers a New Brew of Java Summary
The DevOps approach is changing the way Java applications are being developed and deployed. Learn about DevOps and where it will be heading in the future.

sponsored by: SearchSoftwareQuality.com
05-18-2016
10 Reasons LinuxONE is the Best Choice for Linux Workloads Summary
In this white paper, learn how IBM LinuxONE servers can provide IT executives with an alternative Linux infrastructure solution that will help organizations contain costs, become more competitive, and assist with a transformation to a least-cost consumption-based usage model.

sponsored by: IBM
05-18-2016
Control the Multi-Cloud Environment for Better App Performance Summary
Discover how you can find clarity in a multi-cloud environment with intelligent management tools. Learn how you can easily determine where to run workloads for optimal app performance, and more.

sponsored by: Verizon
05-18-2016
UK IT Priorities Report 2016 Summary
Benchmark your IT spending plans with our in-depth study of IT spending priorities from across the UK.

sponsored by: ComputerWeekly.com
05-18-2016
Combine SAP HANA Tailored DataCenter Integration with the Power of Convergence Summary
With the volume of business data growing exponentially—there is a need to store, search, and analyze data in real-time to keep competition at bay. This white paper details how combining SAP HANA software and an integrated infrastructure solution can support the analysis of data from SAP within seconds.

sponsored by: IBM
05-18-2016
Measuring the Business Impact of IT Through Application Performance Summary
Clearly demonstrating its business impact can help IT secure funding for application performance optimization. Explore strategies that quantify the business value of these tools, so you can pave the way for better investments and innovations.

sponsored by: Riverbed Technology, Inc.
05-18-2016
Unified Performance Management: Moving Beyond the Silos Summary
Discover why researchers have found that silos spell trouble for hybrid infrastructure operations, and what you can do to mitigate the pain points of a unified performance monitoring platform.

sponsored by: Riverbed Technology, Inc.
05-18-2016
Journey Mapping: An Outside-in Approach to Delivering Great Customer Experiences Summary
Customer Journey Management is an omnichannel customer engagement technique that involves taking an outside-in approach from the customer's perspective to improve customer experience (CX) for your most important customer's journeys.

sponsored by: Genesys
05-18-2016
BPM - User Perceptions and Expectations Summary
This AIIM survey provides a look at what BPM can provide by investigating what other organizations experienced in terms of perceptions, technology and infrastructure, and use and spend.

sponsored by: OpenText
05-18-2016
Chester Zoo: Educating with the Help of Sitecore® Mobile Technology Summary
Six years ago, a member of Chester Zoo's digital team identified the unstoppable rise of mobile users in analytics reports. Access this case study video and PDF to learn how this pioneering digital team has managed the rapid growth of user mobility before, during, and after every zoo visit.

sponsored by: Sitecore
05-18-2016

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