CDC Software, a wholly owned subsidiary of CDC Corporation and a provider of industry–specific enterprise software applications and business services, announced that, since its launch in July 2008, more than 45 customers are planning to deploy the Pivotal 6.0 customer relationship management (CRM) platform.

Pivotal CRM 6.0, a newly–designed CRM platform based on Microsoft.NET Framework 3.5, Windows Vista, Windows Server, and Microsoft’s SQL Server, provides task–based navigation, embedded Microsoft Office SharePoint Server 2007 and Microsoft Office System 2007 applications, easy customization, a smart client user interface, high user adoption and a low total cost of ownership. This platform also provides users with out–of–the box, task–based navigation, forms and portals that have the ability to model complex workflow.

The tight integration with Microsoft Office Outlook 2007 (including calendaring, task and email capabilities) within the platform allows users to complete much of their daily work without having to leave their CRM system. Pivotal 6.0’s newest features also provide easier customization, enhanced searching and reporting capabilities, the flexibility to conform to an organization’s way of doing business and ease of use, all of which potentially results in increased user adoption and overall higher worker productivity.

“This integration allows the appropriate user within a defined business process and role to view the type of content they need to do their job at a high level of productivity,” said Dev Balasubramanian, Outlook Product Manager, Microsoft Office Enterprise Group. “This is an innovative way for enterprise applications to use Microsoft Outlook business applications.”