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CSC Signs Contract with Eaton Corporation

Published: March 26, 2008

CSC will provide service desk support for all of Eaton's worldwide locations.

Computer Sciences Corporation (CSC) recently announced a five-year, multimillion dollar information technology (IT) services contract with Eaton Corporation. Under the agreement, CSC will provide service desk support for all of Eaton's worldwide locations.

CSC's Enterprise Service Desk solution offers customers seamless, global, multi-lingual support through the company's growing network of Enterprise Service Management centers. Designed to proactively enhance the quality of IT service CSC provides to its customers, these centers operate using cutting-edge technology and are compliant with ITIL standards and company and industry best practices in end-to-end service management.

"We are excited about utilizing CSC to support the role of our Information Technology team as a strategic partner in Eaton's continuing growth," said William W. Blausey Jr., Eaton vice president and chief information officer. "CSC's leadership in responding to and resolving incidents, reducing call volumes and providing global service desk support for our expanding worldwide locations were key contributors to CSC winning our business."