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Blue Cross Blue Shield Selects MEGA International’s MEGA Modeling Suite

Published: December 21, 2007

MEGA INTERNATIONAL provides enterprise architecture, business process analysis, and governance, risk and compliance solutions.

MEGA International recently announced that Excellus Blue Cross Blue Shield, the largest nonprofit health plan in New York, is using the MEGA Modeling Suite to eliminate redundant business processes and IT systems and improve information access.

When several Blue Cross Blue Shield programs in upstate New York merged to create Excellus BCBS, each organization brought its own business processes and IT system to the new entity. Because they were so different, yet had to be consolidated, Excellus BCBS wanted to first implement a strong business analysis process to clearly identify company functions and processes.

Excellus BCBS evaluated providers against certain criteria, and found that the MEGA Modeling Suite had the most comprehensive offering. MEGA INTERNATIONAL provides enterprise architecture (EA), business process analysis (BPA), and governance, risk, and compliance (GRC) solutions that are used by corporations and government agencies. The tools help them understand assets, control operations, and govern risks.

The MEGA Modeling Suite has helped Excellus BCBS identify all company functions and processes, as it worked to reduce duplicate processes that were a normal result of the merger. With multiple platforms and environments, it was extremely challenging to create smoothly running, cohesive business processes, without a clear understanding of what processes and systems were serving each organization. Many of these legacy systems, some in place for 30+ years, didn’t have adequate documentation, so there were parts of the systems that were completely unknown.

“With the MEGA Modeling Suite, we have gained a clear understanding of our processes and we have put the information in one place so that we can maintain consistency, starting at the architectural or planning level,” explained Eric Stephens, Enterprise Architect, Enterprise Architecture and Integration Team at Excellus BCBS. “Previously, we relied on individual people for their knowledge, as well as slides and Visio diagrams, but it was not nearly enough.”