SPSS a provider of predictive analytics software recently announced that Europaeiske Rejseforsikring A/S in Denmark has purchased SPSS’ predictive analytics software to enable high-speed multi-channel claims handling.

Europaeiske is a provider of travel insurance in Denmark and part of the European Travel Insurance Group (ETI).

Europaeiske will use SPSS’ PredictiveClaims application to improve the efficiency of claims processing in the claims department and on the Internet, especially during high-season peaks. The company will deploy the SPSS solution to determine in real time which claims qualify for immediate approval – hence rapidly lowering the peaks – and which ones need to be further examined for possible fraud.

“SPSS’ solution will speed up claim handling in our claims department and on the Website, so we can serve our customers better and faster – 24/7 and around the globe,” said Per Norgaard, Chief Claims Officer at Europaeiske. “Furthermore, the software easily integrates in our existing claims handling environment. By detecting more fraud and reducing processing costs, we expect to achieve a positive ROI with the solution within one year.”

This BeyeNETWORK news item contains information from a recent press release by the company mentioned.