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First Person with Claudia Imhoff: Tom Davenport

Published: November 9, 2006

Tom Davenport shares how companies are successfully competing on analytics. Professor Davenport holds the President's Chair in the Information Technology Management Division at Babson College.

Thomas H. Davenport

Tom Davenport holds the President's Chair in Information Technology and Management at Babson College. At Babson he is also Director of Research at the School of Executive Education, and leads the Process Management and Working Knowledge Research Centers.

Tom is a widely published author and acclaimed speaker and consultant on the topics of business analytics, process management, information and knowledge management, reengineering, enterprise systems, and electronic business and markets. He has a Ph.D. from Harvard University in organizational behavior and has taught at the Harvard Business School, the University of Chicago, Dartmouth's Tuck School of Business, and the University of Texas at Austin. He was previously a partner and Executive Director of the Accenture Institute for Strategic Change, and also directed research at several other consulting firms, including McKinsey & Company and Ernst & Young.

Tom's most recent book (with Jeanne Harris) is Competing on Analytics: The New Science of Winning, which will be published by Harvard Business School Press in February 2007. His previous book, Thinking for a Living: Getting Better Results from Knowledge Workers. It was named one of the best business books of 2005 by the Financial Times. Prior to this, Tom wrote, co-authored or edited ten other books, including the first books on business process reengineering and achieving value from enterprise systems. He has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, the Financial Times, and many other publications. Tom has also been a columnist for CIO, InformationWeek, and Darwin magazines. In 2003 he was named one of the world's "Top 25 Consultants" by Consulting magazine. In 2005 he was named one of the top 3 "Business/Technology Analysts" in the world by Optimize magazine.