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NRL FCU Selects Open Solutions

Originally published November 7, 2005

Open Solutions, a provider of integrated, enterprise-wide data processing technologies for banks and credit unions, has been selected by the Naval Research Lab Federal Credit Union (NRL FCU) to provide core data processing and several complementary products as a way to enhance its variety of product offerings to its members. NRL FCU will be able to take advantage of Open Solutions' open architecture to provide their members with a broader depth of products and services while automating standard data processes and reducing the need for additional resources.

NRL FCU will implement The Complete Credit Union Solution, Open Solutions' relational enterprise-wide data processing system designed to let financial institutions take advantage of powerful deposit, lending and member-business capabilities and to operate more efficiently. In addition, NRL FCU has selected other Open Solutions key products including loan origination systems, CRM/business intelligence (cView), document imaging systems, Interaction Management Center (IMC), voice response and general ledger applications.

Open Solutions' loan origination system (LOS) will allow NRL FCU to support its mortgage-heavy loan volume and expedite the online payday loans process. The credit union sells some mortgages, but retains all servicing.

NRL FCU decided to implement the cView product, a business intelligence and customer relationship management tool, to provide a clearer picture of each individual member. This will allow NRL FCU to provide advanced member service and product marketing. cView will also give the credit union's employees the opportunity to build more personal relationships with members.

Open Solutions Chairman and CEO Louis Hernandez, Jr. said, "We're proud to have NRL Federal Credit Union join our ever-growing group of financial services clients using such a broad array of Open Solutions' products and services. As with each individual client, we will work closely to assist NRL FCU in accomplishing their goals and initiatives, while fostering our growing relationship. Our company is always looking for ways to help our clients provide the best technology and services."

This BeyeNETWORK news item contains information from a recent press release by the company mentioned.