Attensity Group, a provider in business user applications that generate value from unstructured data, recently announced Attensity Cloud. This new product addition to Attensity's semantic analysis application suite is designed to allow organizations to monitor, analyze and respond to social media together with internal customer conversations in email, surveys and CRM systems. Powered by Radian6, the social media monitoring platform for marketing, communications and customer support professionals, Attensity Cloud  enables real-time active monitoring of social media to identify trends, influencers and sentiment.

"Attensity has always been among the vanguard striving to enable organizations to leverage customer conversations to create a business advantage," said Michelle de Haaff, Chief Marketing Officer of Attensity Group. "With the launch of Attensity Cloud, Attensity becomes the first customer experience management provider to enable deep analytics of customer conversations that take place online. We're the first to bridge the gap between insights and response to social media, and other customer data sources such as emails and surveys."

To read full press release, click here.

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