The London, England, terrorist bombing shut down the city’s transportation network for more than a day. Organizations need to consider more than the loss of technical infrastructure when developing disaster contingency plans, says Info-Tech, the leading IT analyst firm for small and mid-sized companies. In emergencies that prevent employees from reaching the workplace, such as disruption to transport nets or public health quarantines, a working IT infrastructure is of little value.

“The recent London terrorist attack is prompting companies to look at their contingency plans,” says Ross Armstrong, Senior Research Analyst at Info-Tech. “Most planners think about IT downtime or loss of power but don’t consider situations in which the technology is working and their employees can’t reach the office.

“In the case of last week’s bombings, many employees were not able to get to work because the transportation system was shut down. The ability of business to continue in circumstances like these is a direct result of how well communication and information technology services are extended to the home for remote operations and teleworking.”

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