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Forrester Research Recommends that Overstretched IT Teams Adopt Self-Service, Mashup-Style Business Intelligence

Originally published July 29, 2009

A newly published report, Mighty Mashups: Do-It-Yourself Business Intelligence for the New Economy, from Cambridge, Mass.-based Forrester Research, Inc.,  recommends that overstretched IT teams adopt self-service, mashup-style business intelligence (BI) as a way to increase their productivity and empower business user requestors to make simple changes to reports, dashboards and cubes.

In its executive summary, the report states, “Enterprise business intelligence (BI) professionals face severe resource constraints, and the soft economy keeps budgets tight. One consequence is a lengthening queue of user requests to develop and revise reports, dashboards, cubes, and other analytic applications and data structures. To reduce the pressure on IT and satisfy user requests, Information and Knowledge Management professionals provide users with self-service ‘mashup’ capabilities.” “Mashup-style self-service BI relieves developers from having to respond to an incessant stream of user requests for low-level changes to reports, dashboards, and cubes” the report continues.  “Instead, users can make those view changes themselves at the client level, without affecting back-end data models.”

To read full press release, click here.

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