Tuesday, April 25, 2006 www.BeyeNETWORK.com  
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Experience is the best teacher. While that may sound a bit trite, it is true. It is a good business strategy to learn from the mistakes of others so that mediocre efforts are not repeated. It is an even better business strategy to replicate the best practices that have been successful. Both articles in this week's newsletter include suggested best practices and tips for your thoughtful consideration.

In Calculating and Reporting Customer Profitability, Rachele Williams provides a summary of the findings from APQC's latest benchmarking study. The study revealed how best-practice organizations successfully address the various aspects of customer profitability.

Similarly, in Top 10 Trends in Business Intelligence, Jim Wirth explores the implications of five of the top 10 trends with a special focus on how they impact manufacturing companies.

Please continue to use the Business Intelligence Network as your premier source for information regarding business intelligence, performance management, information quality and data warehousing.


In This Issue 

Calculating and Reporting Customer Profitability
by Rachele Williams
Study reveals how best-practice organizations create and executive competitive customer value propositions.

Top 10 Trends in Business Intelligence
by Jim Wirth
Companies are becoming more mature in their business intelligence capabilities, but there is still much work to be done to unleash the full potential of enterprise data.


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A Radical Concept: Leverage ALL Your Data for Competitive Advantage
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