Podcasts

Fixing a Broken Government in the Information Age


 

Originally published May 13, 2009


Overview

Larry English describes why the federal government needs accurate, complete and timely information to identify root causes of defects and to improve business and information processes in order to work effectively.

Larry English
Larry English

 


 

Comments

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Posted May 26, 2009 by Milan KUCERA milan.kucera@d2i.cz

I am not a resident of the "Larry's country". It is the first time I have heard from him a connection of "information" and "quality" and "revolution". It is clear that this economic crisis provides us with a clear feedback to our lack of interest at quality information we use from both business and personal perspectives.

Yes, it is time to "TIQM Revolution" changing our interest at quality information (improving our care for it) and improving business processes and prevent those from poor quality. It is a revolution at use of "desing in" principle.

The word "Global" is very important too. I am sure the IQ crisis and its elimination is not only the interest of the US governmant but it is the same to my country (The Czech Republic) and Europe.

The waste costs (their amount) increase the costs of products, services, and so on becuase scrap and rework is very often a "norm of doing business" and it is not for what customers are willing to pay.

Aren't we waking up too late?

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