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Channel: Best Practices in Business Intelligence and Analytics - Wayne Eckerson RSS Feed for Best Practices in Business Intelligence and Analytics - Wayne Eckerson

 

Podcasts

International Airline Industry: Leveling Up on Loyalty


 

Originally published November 8, 2012


Overview

Wayne Eckerson, Founder of the BI Leadership Forum and Director of Research at TechTarget, talks with Peeter Kivestu, Director of Travel Industry Solutions and Marketing at Teradata, talks about what airlines are doing with their loyalty programs to improve the customer experience.

SOURCE: International Airline Industry: Leveling Up on Loyalty

 
 

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