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Crossing the Chasm Between IT and Business Teams with New Approaches to Business Intelligence

Originally published June 9, 2010

For over a decade, organizations have struggled with a widening gap between IT and the business owner due to shifts in perceptions of what business intelligence (BI) was meant to be. Delivery of BI has become so complex that IT has been forced to package BI requests into very large projects in order to justify the overhead. IT now, in many instances, has become undervalued. Highly skilled workers are frustrated in low level reporting and measurement roles, while the business – standing apart - can’t access and analyze information fast enough to make strategic decisions. This white paper is a discussion with Brad Peterman, a leading industry technologist, about new approaches in BI for bridging the gap between IT and business.

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