| Title |
| The End of Frontline Agent Training As We Know It
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American Marketing Association
Summary The American Marketing Association (AMA) is the largest marketing association in North America. It is a professional association for individuals and organizations involved in the practice, teaching
and study of marketing worldwide. It is also the source that marketers turn to every day for information/resources, education/training and professional networking.
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Business Marketing Association
Summary The Business Marketing Association represents a lifetime of expertise in business-to-business marketing and communications. For more than 80 years, BMA has been the pre-eminent service organization
for professionals in this vital industry.
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CIO Decisions Magazine and Conference
Summary This link is a suggested resource for small and medium businesses.
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CustomerThink
Summary CustomerThink's mission is to help business leaders develop and implement customer-centric business strategies. We do this by publishing high-quality articles, blogs and discussion; conducting
research on key issues and trends; and by facilitating interactions with a global panel of experts.
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destinationCRM
Summary Site features are designed to serve leaders engaged in the development of customer-centric business initiatives and ventures. destinationCRM.com's Internet gateway is ideal for companies that have
identified customer relationship management as a key strategy for creating enhanced customer value across many industries including technology, communications, finance, retail, advertising and
healthcare.
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Direct Marketing Association
Summary The Direct Marketing Association is the leading global trade association of business and nonprofit organizations using and supporting direct marketing tools and techniques.
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DMNews
Summary DMNews.com features both Web exclusive and archived print content including news, features and columns from leading industry executives.
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Entrepreneur Magazine
Summary This link is a suggested resource for small and medium businesses.
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Forrester Direct Marketing Professional
Summary Whether you are an IT or marketing professional, a business strategist, or a technology industry executive, Forrester partners with you to create business and technology strategies that meet
short-term goals and position your company for long-term success.
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Inc. Magazine
Summary This link is a suggested resource for small and medium businesses.
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Inside CRM
Summary Inside CRM is an industry leader in research and education for marketing and sales professionals. The site provides in-depth resource tools that CRM decision makers have come to rely on to get the
right information on CRM products and services for their business. By being an independent third-party analyst community, Inside CRM is a trusted source for SMB and enterprise companies, buyers and
influencers alike.
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ITtoolbox
Summary ITtoolbox is a community where peers share knowledge about information technology.
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MidMarketer Website
Summary This link is a suggested resource for small and medium businesses.
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RevenueToday
Summary RevenueToday.com is the daily resource for online marketers on Web. It informs affiliate marketers, search marketers, merchants, affiliate networks, industry watchers and market researchers on
critical issues necessary to drive measurable results and profits online.
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