Case Studies

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Rapid Integration Speeds Economic Resource Optimization Efforts Summary
Pointserve is an Austin-based company delivering Economic Resource Optimization (ERO) software for businesses predominately needing solutions for managing distributed resources, third-party service networks, equipment dealer networks and fleets of various types. Pointserve’s ERO solutions enable customers to predict demand, then plan, schedule and execute in a way that maximizes value across their extended enterprise. Pointserve recognized a strategic opportunity to address the small and mid-sized mobile services market with a SaaS-based scheduling offering – but a key component of any solution to the SMB market is ease of integration. To expand its addressable market, Pointserve needed to offer rapid, repeatable integration at a low cost. Pointserve capitalized on Pervasive Data Integrator to capitalize on the opportunity.

Topics: Data Integration, Customer Data Integration, Service Oriented Architecture (SOA), Analytics, SaaS (Software as a Service), Data Management
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03-10-2010
Customer Connect, Pervasive Services Group Integrate Glovia Accounting Data to Microsoft CRM Summary
North Carolina-based Customer Connect provides cutting-edge solutions that deliver sales and marketing results. Its services include customer relationship management (CRM), web marketing, data mining and database marketing. As a Microsoft Gold Certified partner, Customer Connect provides Microsoft CRM solutions. The company has an excellent reputation for its expertise in CRM implementations, including data migration and integrations.

Topics: Data Integration, CRM, Data Mining and Statistical Analysis, Web Analytics, Customer Data Integration, Analytics, Sales & Marketing Analytics
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03-05-2010
No Data Emergencies for EMP Summary
EMP supplies residency-trained and board-certified emergency physicians to staff and manage hospital emergency departments. At 80 U.S. hospitals and counting, the company provides turnkey programs that offer higher levels of quality patient care, decreased malpractice liability claims, enhanced patient experience, hospital admissions and improved co-pay collections. EMP and its sister company Medical Billing and Financial Services (MBFS) achieve many of these objectives by placing great emphasis on efficiency and accuracy in the administrative and medical billing areas of its business.

Topics: Data Integration, Business Intelligence, Performance Management, Data Quality, Data Warehousing, Customer Data Integration, Data Management
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03-03-2010
Honeywell Tackles Enterprise CRM, Integrates SAP R/3 Data to Salesforce.com Summary
Honeywell International, the diversified technology and manufacturing leader and Fortune100 Company, is always looking for ways to improve business efficiencies. When the company wanted to move data from an SAP R/3 ERP system into Salesforce.com, the company relied on a familiar, and proven, data integration partner – Pervasive Software. Honeywell Corporation and Pervasive have had an established, highly positive business relationship over time. When Honeywell needed a fast, easy-to-use data integration solution to bring ERP information into Salesforce.com, it selected Pervasive Business Integrator. Honeywell’s large sales, marketing and customer relations personnel now can do their jobs even better knowing that they have access to current, complete data through their Salesforce.com portal.

Topics: Data Integration, CRM, Data Quality, Data Warehousing, Architecture, Data Management
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03-03-2010

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