Case Studies

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Title Popularity * Date
Rapid Integration Speeds Economic Resource Optimization Efforts Summary
 Pointserve is an Austin-based company delivering Economic Resource Optimization (ERO) software for businesses predominately needing solutions for managing distributed resources, third-party service networks, equipment dealer networks and fleets of various types. Pointserve’s ERO solutions enable customers to predict demand, then plan, schedule and execute in a way that maximizes value across their extended enterprise. Pointserve recognized a strategic opportunity to address the small and mid-sized mobile services market with a SaaS-based scheduling offering – but a key component of any solution to the SMB market is ease of integration. To expand its addressable market, Pointserve needed to offer rapid, repeatable integration at a low cost. Pointserve capitalized on Pervasive Data Integrator to capitalize on the opportunity.

Topics: Data Integration, Customer Data Integration, Service Oriented Architecture (SOA), Analytics, SaaS (Software as a Service), Data Management login required
0 comments		 03-10-2010
Telerx Dials Up Better Performance Management with HardMetrics’ On-Demand Analytics Summary
 To alleviate costly and inefficient processes and mitigate the drain on staff resources, Telerx initiated a large and expensive data warehouse project. Telerx selected HardMetrics Performance Manager (HPM) to visualize, investigate and report on the links between the call center and business performance.

Topics: Data Warehousing, Business Intelligence, Analytics
0 comments		 10-21-2009

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