This channel will help you boost business performance by automating and improving the operational decisions that drive success. By discussing business challenges and how technologies like analytics, optimization and business rules can meet those challenges, I'll help move you from reporting to analytics to decision management. Each month will bring new insights, best practices, commentary and research about this emerging market. Your questions, comments and suggestions will be critical in the evolution of the channel, so please email me at james@decisionmanagementsolutions.com so we can provide the information you want and need.

James is the CEO of Decision Management Solutions and works with clients to automate and improve the decisions underpinning their business. James is the leading expert in decision management and a passionate advocate of decisioning technologies – business rules, predictive analytics and data mining. James helps companies develop smarter and more agile processes and systems and has more than 20 years of experience developing software and solutions for clients. He has led decision management efforts for leading companies in insurance, banking, health management and telecommunications. James is a regular keynote speaker and trainer and he wrote Smart (Enough) Systems (Prentice Hall, 2007) with Neil Raden. James is a faculty member of the International Institute for Analytics.