White Papers

 

Displaying 1–15 (of 1892)

Popularity is determined by a calculation of page views and community comments.

Title Date
Forging a CEM Strategy That Can Power Commerce Summary
With a seemingly exhaustive number of methods to communicate -- not to mention an expected $280 billion in U.S. e-commerce sales in 2015 -- contact center technology today requires a new approach.

sponsored by: SearchCRM
04-22-2014
Content Analytics and the High Performing Enterprise Summary
The following white paper explores the business need for content analytics as well as the various pain points that could cause issues during implantation. Learn what components are necessity for smooth operations, how to extract insights, and more.

sponsored by: IBM
04-18-2014
3-2-1 Contact: The Call Center in a Multichannel World Summary
Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center.

sponsored by: SearchCRM
04-18-2014
Buy the right enterprise collaboration solution the first time Summary
Access the following buyer's guide to enterprise collaboration to learn what you need to look for when selecting an appropriate vendor for your unique situation.

sponsored by: IntraLinks, Inc
04-18-2014
Content Analytics: Helping the Best-in-Class Drive Superior Customer Service Summary
The following white paper examines how organizations are using content analytics to help improve the management of unstructured data. Learn how when properly implemented, this solution can increase sales effectiveness, customer satisfaction, and more.

sponsored by: IBM
04-18-2014
Data Privacy: Where Should I House My Data? Summary
This white paper offers 6 top recommendations on how to keep your data protected in the cloud and compliant with varying regulatory mandates across country borders.

sponsored by: IntraLinks, Inc
04-17-2014
A Non-Geek's Big Data Playbook Summary
The following white paper intends to bridge the gap between the big data specialist and the business professional that is trying to understand big data—specifically in the form of Hadoop. Gain access to 6 best practice "plays" that will help up your game with big data and more.

sponsored by: SAS
04-17-2014
Are you ready for ANALYTICS 3.0? Summary
Join analytics pioneer, Tom Davenport in the following Q&A as he explores the evolving state of analytics. Learn what you can do to prepare for analytics 3.0, how you can intend to get there, which tools you need as well as the supporting roles to make it all happen.

sponsored by: SAS
04-17-2014
Cisco 2014 Annual Security Report Summary
This in-depth report provides valuable insight into the top security concerns of 2014 and what your organization can do to prevent cybercrime.

sponsored by: Cisco Systems, Inc.
04-17-2014
The Most Powerful of Adversaries: NSA Programs and Techniques Provide Lessons in Data Privacy and Managing Enterprise Collaboration Summary
This resource reveals best practices on how to protect intellectual property, especially from the U.S. National Security Agency (NSA) and other government actors, who have the power to exploit critical data.

sponsored by: IntraLinks, Inc
04-17-2014
Next Generation Authentication for the Mobile Ready Enterprise Summary
This white paper explores a multi-factor authentication solution that allows organizations to leverage existing security services to better manage the identities accessing IT services from mobile devices.

sponsored by: RSA, The Security Division of EMC
04-16-2014
Three Steps to Put Predictive Analytics to Work Summary
Consult the following white paper to explore the 3 steps you need to get predictive analytics up and running.

sponsored by: SAS
04-15-2014
Modern Infrastructure – April 2014 Summary
Some enterprises are charging ahead with a cloud-first approach to their workloads—not just test and dev, but production workloads as well. This most recent, April-edition of Modern Infrastructure details several organizations for whom this cloud-first approach has proved very effective.

sponsored by: SearchDataCenter.com
04-15-2014
Finance and Technology: A Confident Partnership Summary
Access this exclusive report and uncover a complete list of findings from a recent IT and finance department related survey, and find out how large an input the finance staff really has in technology decision-making.

sponsored by: Oracle Corporation UK Ltd
04-14-2014
Real-time Operational Intelligence (RtOI) for the Data Center Summary
This white paper talks about the benefits of Real-time Operational Intelligence as a way of handling big data. These benefits include decreased energy costs, maximized data center capacity and improved reliability.

sponsored by: Modius Inc
04-14-2014

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 >>