Information management (IM) today is the management of information assets. As such, it is “soft” and separated from the operational world of business and IT. Operational information management (OIM) focuses on business data, its use, and its management as a core business capability. OIM improves business operations and transforms IT. My channel provides direction on making operational information management a reality.

Richard is a manager and management consultant with more than 35 years experience working in large corporate and start-up environments. His professional focus is on the strategic application of information technology to improving operational performance, managing organizational and technical change, and optimizing business effectiveness. Richard is a Global Managing Principal with RCG Global Services and CEO of InfoNovus Technologies. He can be reached via email at Richard.Skriletz@rcggs.com.

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