Welcome to the Strategic Thinking Channel for the Business Intelligence Network. This channel is dedicated to helping business and technology leaders think strategically as they address critical issues in their business:

• Aligning business processes, information, and application functionality to achieve business strategies, goals and objectives

• Applying business intelligence and information technology to achieve business goals, manage business performance, and mitigate risks

• Governing decision-making processes to achieve strategic as well as tactical goals

Each month I will provide you with insights and commentary on how to think strategically while acting tactically.

I welcome your thoughts, questions, comments and suggestions on improving the relevancy and impact of this channel. Please e-mail me with your comments or suggestions on how to provide the most relevant information to you. I can be reached at strategicthinking@rcgit.com.

Richard is a manager and management consultant with more than 35 years experience working in large corporate and start-up environments. His professional focus is on leading the strategic application of information technology to customer-focused business operations, improving operational performance, managing organizational and technical change, and optimizing business operations. As the global leader of the Business Intelligence and Data Delivery practice for RCG IT, Richard evaluates technologies, vendors, and market trends and works with customers to help them drive business results through business intelligence and data delivery. He can be reached at strategicthinking@rcgit.com.

Editor's note: More articles, resources, news and events are available in Richard's BeyeNETWORK Expert Channel on Strategic Thinking. Be sure to visit today.