White Papers

 

Displaying 1–15 (of 5803)

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Title Date
Forging a CEM Strategy That Can Power Commerce Summary
With a seemingly exhaustive number of methods to communicate -- not to mention an expected $280 billion in U.S. e-commerce sales in 2015 -- contact center technology today requires a new approach.

sponsored by: SearchCRM
04-22-2014
IBM Case Manager 5.2 Solution Brief Summary
Access the following white paper to uncover a case management solution that offers the ability for employees to work more efficiently, smarter, and more accurately but using the latest innovative user interface. Read on to see what this solution can do for you as well.

sponsored by: IBM
04-18-2014
Content Analytics and the High Performing Enterprise Summary
The following white paper explores the business need for content analytics as well as the various pain points that could cause issues during implantation. Learn what components are necessity for smooth operations, how to extract insights, and more.

sponsored by: IBM
04-18-2014
Best Practices in SAS Data Management for Big Data Summary
The following white paper explores what big data means to businesses within respect to a specific industry. Gain access to technology recommendations, how to use them to your advantage, and more.

sponsored by: SAS
04-18-2014
Make Better Decision Faster with Business Analytics on IBM Power Systems Summary
The following white paper explores how you can enable your business analytics to perform faster by pairing it with the right systems architecture. See how by doing this you can create a scalable analytics solution that can deliver on speed, accuracy, and more.

sponsored by: IBM
04-18-2014
Network Monitoring and your SIEM Solution Summary
This informative guide provides insight into an effective network monitoring solution and how it can enhance your SIEM strategy.

sponsored by: LogRhythm, Inc.
04-18-2014
3-2-1 Contact: The Call Center in a Multichannel World Summary
Learn how mobile apps are changing how agents interact with customers -- and how some companies are integrating mobile CRM with the contact center.

sponsored by: SearchCRM
04-18-2014
Retail Cyber Crime Summary
This guide explores the growing trend of retail-based cybercrime and the importance of securing your point-of-sale endpoints.

sponsored by: LogRhythm, Inc.
04-18-2014
Best Practices in Enterprise Data Governance Summary
The following white paper explores many of the challenges associated with data governance implementation. Learn about the technology that can help alleviate these problems, how to implement the solution and more.

sponsored by: SAS
04-18-2014
Smarter Analytics for Insurers - Unlevel the Playing Field with Intelligent Infrastructures Summary
Insurance providers, such Unipol Group, Primerica, Unum Group, and Swiss Re, are using a smarter analytics approach to be more customer-centric, predict and control costs better, understand and monitor dynamic risk, and enhance decisions to be more agile in the marketplace—learn how in the following white paper.

sponsored by: IBM
04-18-2014
A History of the Cloud and Beyond Summary
This whitepaper provides an overview of cloud computing, including definitions of public, private and hybrid clouds, how to get started and much more.

sponsored by: Equinix
04-18-2014
Smarter Analytics for Communications Service Providers: Customer Insight from Analytics-Tuned Infrastructures Summary
The following white paper explores how communication service providers can deepen the strength and effectiveness of their customer relationships through the use of analytics on the right infrastructure. Learn what it takes to do so, the technology you need, and much more.

sponsored by: IBM
04-18-2014
Solution Brief: Delivering Video On Multiple Devices Summary
The following white paper explores the current content delivery challenges facing businesses today, but with a focus on delivering video to mobile devices. Also learn about a technology consideration that can provide your users with a superior digital experience without putting more pressure on available resources.

sponsored by: Limelight Networks, Inc.
04-18-2014
BI in the Cloud: BI Leadership Benchmark Report Summary
Organizations using BI in the cloud have reaped substantial benefits so why hasn't its adoption gained more traction? Complete this short survey and gain access to Wayne Eckerson's handbook, BI in the Cloud.

sponsored by: TechTarget
04-18-2014
Enterpise Collaboration: Avoiding the Productivity and Control Trade-Off Summary
The following white paper explores why exactly organizations fail to meet the collaborative needs of today and what you can do to improve your success with initiatives. Also learn how to secure enterprise collaboration in 6 steps.

sponsored by: IntraLinks, Inc
04-18-2014

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