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Lyndsay Wise

Hi and welcome to my blog! I look forward to bringing you weekly posts about what is happening in the world of BI, CDI and marketing performance management.

About the author >

Lyndsay is the President and Founder of WiseAnalytics, an independent analyst firm specializing in business intelligence, master data management and unstructured data. For more than seven years, she has assisted clients in business systems analysis, software selection and implementation of enterprise applications. Lyndsay conducts regular research studies, consults, writes articles and speaks about improving the value of business intelligence within organizations. She can be reached at lwise@wiseanalytics.com.

Editor's Note: More articles and resources are available in Lyndsay's BeyeNETWORK Expert Channel. Be sure to visit today!

Social media and BI are converging. Due to the increasing use of social media and the ease of use with which people interact with technology, many business users want to achieve the same levels of interactivity inside the organization. Unfortunately, within the realm of BI this has remained limited. Yes, a few vendors have developed their platform based on collaboration, ease of use, easy access to data, and high levels of interactivity. But, for the most part, organizations are hard pressed to find solutions that provide social media-like features within their BI platforms. 

Luckily, vendors are continuously working to improve their offerings to their customers in hopes of expanding their solutions to provide broader access to business intelligence. Within the next few years, vendors will continue to expand these offerings to provide true collaborative capabilities as part of their larger BI offerings.

Until that point, organizations should identify the level of social networking interaction they require within their BI applications:

  1. How important is collaboration and to what level? How do disparate business units communicate and share information?
  2. What type of information is required? And how much data analysis should be pre-defined versus ad-hoc?
  3. Who will be using the BI solution and what is their comfort level with technology?
  4. What is the overall goal of BI within the organization?
The list of questions are endless, but the fact remains - businesses are looking to expand their BI value through social networking features and functionality to empower business users and increase business visibility.


On another note, the WiseAnalytics community targeted to SMBs has launched. Visit at http://wiseanalytics.com/community/forum.php


Posted November 10, 2011 6:34 AM
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In about 6 weeks WiseAnalytics will launch an online community targeted to the needs of small and mid-sized organizations. One of the main goals of the community is to create a centralized access point for information, advice, and collaboration for SMBs implementing or managing their business intelligence environments. Since developer portals and other technical resources abound, this community is targeted towards business users at all levels who are looking for ways to optimize how they interact with technology to make more informed decisions.

Features to be developed over time will include:

  1. BI best practices
  2. Informative presentations and podcasts
  3. Online events
  4. Access to advisory services and vendor information
  5. Community forums
  6. Additional services

Your comments and ideas are important to help us develop the best community possible. In addition, if you’d like to be a beta tester or have early access to the community, please let me know.


Posted September 14, 2011 3:00 PM
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I really do believe in keeping religion and politics out of the workplace as well as my personal feelings out of my blogs and writing. But today is a little different.

Yesterday, Canadians lost a political giant – Jack Layton, the leader of the NDP and opposition – after losing his battle to cancer. Even though we lose public figures all the time, and sometimes with not much more than a mention, losing Jack is different. For those of you who know anything about the dryness of Canadian politics, it is fair to say that no matter which side of the fence a person falls on or who they voted for, Jack made politics interesting and had a true sense of integrity by actually making people believe that it is possible to be a politician and still care about people and by being committed to doing what is right. And more importantly, that it is possible to change the status quo while staying within the political framework to do so.

With all of the current global political turmoil, general economic uncertainties, environmental disasters, and the like, sometimes it’s important to step back and take notice of the people in the world of politics who maintain their integrity and really, truly care about those around them (whether or not you agree with their political views). And most importantly, because life can be so fleeting, losing Jack makes us take a step back and appreciate what we have and those we love around us and take stock of where we are, what we’ve done, and what we hope to achieve.

On an interesting note to those fascinated by social media, aside from Jack Layton becoming a top worldwide trend on twitter, it was estimated that in the hours following his death, over 10,000 tweets went out in the form of condolences, links to information, and the like. Social networking really has helped change the way people interact and share information. All of the incoming tweets were literally a blur within my TweetDeck, so it was hard to follow and a little overwhelming. It was probably the first time that I’ve ever really been affected by the power of social media and realized the full opportunity it provides for people to connect with others.

On August 20th, days before he passed away, Jack wrote a letter to Canadians that he wanted published should his treatment not go well. I am including some of the excerpts below:

“To other Canadians who are on journeys to defeat cancer and to live their lives, I say this: please don't be discouraged that my own journey hasn’t gone as well as I had hoped. You must not lose your own hope. Treatments and therapies have never been better in the face of this disease. You have every reason to be optimistic, determined, and focused on the future. My only other advice is to cherish every moment with those you love at every stage of your journey, as I have done this summer.”

“To young Canadians: All my life I have worked to make things better. Hope and optimism have defined my political career, and I continue to be hopeful and optimistic about Canada. Young people have been a great source of inspiration for me. I have met and talked with so many of you about your dreams, your frustrations, and your ideas for change. More and more, you are engaging in politics because you want to change things for the better. Many of you have placed your trust in our party. As my time in political life draws to a close I want to share with you my belief in your power to change this country and this world. There are great challenges before you, from the overwhelming nature of climate change to the unfairness of an economy that excludes so many from our collective wealth, and the changes necessary to build a more inclusive and generous Canada. I believe in you. Your energy, your vision, your passion for justice are exactly what this country needs today. You need to be at the heart of our economy, our political life, and our plans for the present and the future.”

“And finally, to all Canadians: Canada is a great country, one of the hopes of the world. We can be a better one - a country of greater equality, justice, and opportunity. We can build a prosperous economy and a society that shares its benefits more fairly. We can look after our seniors. We can offer better futures for our children. We can do our part to save the world’s environment. We can restore our good name in the world. We can do all of these things because we finally have a party system at the national level where there are real choices; where your vote matters; where working for change can actually bring about change.”

“My friends, love is better than anger. Hope is better than fear. Optimism is better than despair. So let us be loving, hopeful and optimistic. And we’ll change the world.”

 

 


Posted August 23, 2011 12:53 PM
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Over the past couple of weeks I have had the chance to attend both Teradata‘s Third Party Influencers event and TDWI. I always enjoy getting updated on the latest technologies and speaking to vendors about what they are doing in relation to expanding their product offerings and providing value to their customers. Here are some of the takeaways from both events:

Teradata Third Party Influencers

This year a lot of the discussion focused on general strategy and growth. For instance, the recent acquisition of Aprimo enables Teradata to expand the use of business applications within their data warehousing platforms by integrating Aprimo’s integrated marketing management suite within their current processes, etc. with the goal of developing a more comprehensive suite of integrated analytics. With Aster Data, Teradata hopes to provide a broader level of support for big data projects within SQL MapReduce environments and provide support for complex data processing and high volumes of information that require processing in a way not natively available within Teradata’s product offerings.

In addition, although Teradata still holds on tightly to the importance of developing an Enterprise Data Warehouse (EDW), they are expanding their focus towards what they call an Integrated Data Warehouse (IDW), which implies starting small for companies not ready to implement an EDW and growing through data warehouse expansion into an eventual EDW. Even though not a total change to their general positioning, what this shows is that there is a greater focus on providing organizations what they need (or want) as many companies do not subscribe to a single EDW or do not find it feasible based on their BI use.

Overall, Teradata’s strategy is threefold which is highlighted by their recent acquisitions as well – it includes:

  1. Helping customers integrate data for analytics (with an estimate of the data warehouse market being $27B)
  2. Supporting big data -through the acquisition of Aster Data (estimated market of $2B)
  3. Increasing the use of integrated applications with Aprimo being one example of the development of strategic partnerships (market estimate $15B)

TDWI

I really enjoyed catching up with vendors and colleagues at TDWI. Some interesting discussions centered on data management (i.e. governance, data integration and data warehousing platforms in the cloud, etc.) and its increasing relevance to SMBs as more expand their BI use and as technologies are more supportive of their environments – i.e. hosted offerings, and lower entry points. In addition, the demos I received from Roambi and Metric Insights were great. Roambi provides mobile BI applications and are expanding the offerings they provide on the iPad and eventually will provide mobile BI on other platforms. But despite their limitations, the look and feel of their offerings helps push the bar for companies looking for a self-service feel to BI interactivity and use through mobile access. Metric Insights, on the other hand, is deployed through a browser and reminds me of the Lyzasoft‘s and Yellowfin‘s of the world in the sense that founder Marius Moscovici has put a lot of focus into the integration of collaborative functionality while maintaining a high level of ease of use. As more and more vendors start to integrate collaborative features within their offerings, hopefully more traditional vendors will also move towards providing higher levels of interactivity as well.

 

     


    Posted August 16, 2011 12:57 PM
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    So much information exists about business intelligence and technology. Surveys are abundant, sales pitches abound, and organizations are still left with too much information without a good way to sift through information to get valuable insights. A lot of the SMBs I speak to and work with are struggling with similar issues as their enterprise counterparts, but also need the simple questions answered, such as:

    • are we ready for BI?
    • what do we need to do in order to implement a successful BI solution?
    • how do we get past the initial implementation and move towards competitive advantage?

    These are just some of the general questions SMBs have when evaluating the potential of BI. WiseAnalytics has put together a survey to help identify what small and mid-sized organizations are doing in relation to their BI projects. How do companies make their decisions, and are they satisfied with their solution provider(s) and actual implementation? Do vendors meet business expectations or are solutions falling short? What are important areas for SMBs when evaluating and expanding their BI use?

    And although fairly common questions, WiseAnalytics wants to change things up a bit. Most analyst firms and information about BI online represents what a subset of the industry sees.  For instance, a consultant writes about their experiences or about business pains being faced by members of their client base. Analyst firms develop standardized reports….but nowhere in BI are research and analyst initiatives driven by SMBs and the pains that they identify.

    So, when looking at this survey as just another general industry survey (as it partially is!), this survey is also the first step to change the way advisory and analyst services are provided to SMBs. It is no longer enough for SMBs to consume information about trends, vendor viability, or technologies. For SMBs to become successful and use BI as a competitive tool, they (you) need to be a partner in industry research and development by driving research initiatives and information gathering based on the needs of the company and business pains being faced. It is no longer enough to digest reports without having the power to direct those reports. This survey aims at providing the first steps to this change by taking the results to drive BI information based on what SMBs are encountering in the market.

    Click here to take the survey*

    *In addition, WiseAnalytics will be launching a BI4SMB community with built-in analyst services in fall of 2011. Survey completion entitles you to a free 6 month membership (value $750) and access to the full report. More details to follow shortly.


    Posted July 12, 2011 1:58 PM
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