This is the time of the year for making predictions for the coming year. I guess I am a little late, but given it's still January (just) I guess it is still okay to add my 2 cents.
During 2007 both vendors and industry pundits said that operational BI and getting BI out to the masses were key directions. There was certainly a significant amount of discussion on these two related topics during the year, but did customers actually succeed in making progress here?
To my way of thinking moving BI out to the masses involves making it easier to use. From this perspective I think 2007 was a failure. Yes, products did make significant progress in supporting Microsoft Office, but did this really solve the usability problem for less experienced users? Are these users really major users of Microsoft Excel, for example? I think not.
There are two models in the market. One is the IBM and Microsoft model, where the emphasis on product functionality and thus complexity. The other is the Google and Apple model where the focus is on usability and agility. The IBM and Microsoft model is important and is likely to be the cornerstone of IT systems and infrastructure for many years to come, but we need to find more user-friendly solutions.
For less experienced users the way to go is the Google and Apple model. This may provide be less functionality and less stability from an IT perspective, but end user acceptance and growth is likely to benefit most from this model.
The issue for vendors and IT is how to marry the two models. Most BI vendors are still committed to the IBM and Microsoft model, and this opens the door to innovative new BI vendors and I believe in some cases open source products. Many software-as-a-service (really applications-as-a-service) analytical solutions are also starting to gain traction because they offer user-friendly options at a reasonable cost.
I think some of the mainstream BI vendors (e.g., Actuate) are beginning to realize that piling more function into older architectures is not the way forward. Hopefully other vendors will soon realize this as well. However, the size of many BI vendors and the number of products they have is working against fast and easy.
My focus for 2008 then is on BI usability. I think the products that can provide this will be the winners.
Posted January 27, 2008 4:36 PM
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