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Scott Wanless

Every day the news is filled with stories about healthcare business intelligence, and the tide is rising. But the business intelligence "connection" may not be clearly visible. Over the next few months, I will use this blog to pass along tangible examples of healthcare business intelligence. I will explain the role of business intelligence in each situation, pointing out the business analytics, performance measures, potential analyses, etc.

This will not be a deep analysis by any means, but hopefully you will find a few ideas that will help you in your efforts.

Thanks for reading!

About the author >

Scott is the Healthcare Analytics Director for Cipe Consulting Group. He has more than 30 years of experience in business intelligence strategic planning, analytics application development and business analysis across numerous industries including hospitals, physician groups, healthcare payers, laboratory research, insurance, lending, manufacturing, retail and state government. Scott can be reached at scott.wanless@cipeconsulting.com.

Editor's note: More healthcare articles, resources, news and events are available in the BeyeNETWORK's Healthcare Channel featuring Scott Wanless and Laura Madsen.

August 2009 Archives

Cooperatives Being Pushed as an Alternative to a Government Plan

 

There are a number of business questions that these healthcare cooperatives will need to answer to survive and succeed.  And each of these questions will require some form of business intelligence. 

 

Some examples:

 

Getting capital and making wise investment decisions.  They will likely be receiving seed money from a variety of governmental agencies, in a variety of forms, and earmarked for a variety of investment purposes.  This requires sophisticated, wide-ranging analytical capabilities.

 

Negotiating favorable rates with providers.  Cooperatives will have to bargain aggressively with hospitals and physician groups to negotiate favorable rates.  They will be at a disadvantage compared with public payers such as Medicare, which enjoys reimbursement rates for doctors and hospitals set by federal law.  As one might imagine, they will meet with opposition from providers.  After all, a payer's cost is a provider's revenue.

 

Enrolling enough people to achieve critical mass.  In order to obtain a large enough market share to survive, cooperatives will need to analyze their offerings, especially to break into markets where insurers are very well established.

 

Determining what services to offer, and why.  As the article states, many will be integrated medical systems, which means that they will have to analyze a wide variety of revenue types, cost structures and operating models.  Many will employ physicians and own healthcare facilities and supporting businesses (e.g. labs, pharmacies, etc.).  All of these require different types of analytical models and applications.

 

Evaluating performance of partners.  Cooperatives won't have the ability to piggyback onto existing government institutions, so they will need to form partnerships with other cooperatives on a state or regional basis.  Plus, they will need to work with a variety of other organizations, public and private.

 

Supporting member and public reporting.  They will be owned by policyholders like mutual life insurance companies and by consumers, who will do comparison shopping.

 

Pricing, rating and determining eligibility effectively.  In order to keep members' premiums competitive, and at the same time serve their members' coverage needs profitably, they will have to support complicated actuarial and eligibility models.

 

Applying lessons from other types of cooperatives.  Cooperatives' boards will require them to learn and apply best practices from other types of cooperatives, such as dairy, rural power, farm supply and retail cooperatives.  In addition, they will need to understand the processes of models from major healthcare organizations such as HealthPartners and Group Health Cooperative.  They will also have to integrate their services with existing informal cooperatives that exist across the U.S. and the rest of the world, especially in large ethnic communities.

 

Supporting regulatory compliance reporting.  This will be a regulated marketplace, so compliance reporting will be required.  Business intelligence can help.

 

Evaluating and defending options for evolution of the business model.  Like Blue Cross and Blue Shield plans and other healthcare organizations that began as consumer cooperatives, these new organizations could try to evolve into for-profit corporations.  Plus, existing healthcare organizations could try to convert themselves into co-ops.  Either way, they will need informaton to defend their moves because of the history of organizations who lost their way and were not really working for the interests of their members, of consumers or the public.

 

Thanks for reading!

Scott

 


Posted August 18, 2009 9:57 PM
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