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James Taylor

I will use this blog to discuss business challenges and how technologies like analytics, optimization and business rules can meet those challenges.

About the author >

James is the CEO of Decision Management Solutions and works with clients to automate and improve the decisions underpinning their business. James is the leading expert in decision management and a passionate advocate of decisioning technologies business rules, predictive analytics and data mining. James helps companies develop smarter and more agile processes and systems and has more than 20 years of experience developing software and solutions for clients. He has led decision management efforts for leading companies in insurance, banking, health management and telecommunications. James is a regular keynote speaker and trainer and he wrote Smart (Enough) Systems (Prentice Hall, 2007) with Neil Raden. James is a faculty member of the International Institute for Analytics.

I have been working on some research with the BeyeNETWORK and we are pleased to announce the release of "Operational Analytics: Putting Analytics to Work in Operational Systems".

The basic premise for this report is the power of analytics to improve decision making has huge potential when applied to the large numbers of decisions in operational systems. This requires new thinking about analytic techniques and technologies. This study defines terms, explores various analytic approaches and enumerates keys to success and best practices from actual implementations of operational analytics that show the payoff is real.

The research was sponsored by Adaptive Technologies, Inc.; Aha!; Fuzzy Logix; Oracle; and SAS.

You can read the executive summary or watch a webinar on the high points of the survey results. The report contains an overview of the opportunity and technologies involved, the results of an online survey, some great case studies and sponsor profiles.


Posted May 6, 2010 4:52 PM
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