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James Taylor

I will use this blog to discuss business challenges and how technologies like analytics, optimization and business rules can meet those challenges.

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James is the CEO of Decision Management Solutions and works with clients to automate and improve the decisions underpinning their business. James is the leading expert in decision management and a passionate advocate of decisioning technologies – business rules, predictive analytics and data mining. James helps companies develop smarter and more agile processes and systems and has more than 20 years of experience developing software and solutions for clients. He has led decision management efforts for leading companies in insurance, banking, health management and telecommunications. James is a regular keynote speaker and trainer and he wrote Smart (Enough) Systems (Prentice Hall, 2007) with Neil Raden. James is a faculty member of the International Institute for Analytics.

Editor's Note: More articles and resources are available in James' BeyeNETWORK Expert Channel. Be sure to visit today!

I have been following the recent IBM announcements on analytics closely and have been struck by the increasingly decision-centric point of view being expressed. First there was the business analytics and optimization announcement with its focus on "action support" not "decision support". The new analytic appliances with their focus on making it easier to make better decisions was next and now there is information-led transformation. This latest focus area talks about optimizing every transaction, process and decision at the point of impact, and without requiring that everyone be an analytical expert. Embedding executable analytics, predictive analytic models, into transactional systems (a key element of decision management) is clearly critical to this vision. Similarly the focus on "micro optimization" and on pervasive, predictive real-time decisions at the point of impact meshes well with Decision Management's focus on automating and improving micro-decisions.

This is great news for those of us focused on decisioning. Clearly the drive to make predictive analytics more pervasive and the need to make data-driven operational decisions is pushing more and more companies to consider decision management. Add business rules into the mix, to handle compliance and the last mile of automation, and the picture will come ever more clearly into focus.


Posted September 10, 2009 12:50 AM
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