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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

April 2012 Archives

They all claim that they have very happy customers, but only one can have the happiest. Our annual BPM Pulse survey has wrapped up and the related customer satisfaction ratings are always eagerly anticipated. We will be revealing the results of the survey tomorrow during a live webcast (don't worry if you are viewing this after April 26th, a replay should be available at that same link address). In addition we will name our selection for Best New Vendor of the Year, as well as identify the core list of vendors that we believe everyone should use as a starting point for finding their ideal performance management solution. Lots of  other information will be covered including updates on the latest vendor releases, and market feedback on topics such as the willingness of finance departments to utilize cloud-based solutions for performance management.

Posted April 25, 2012 8:12 AM
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IBM announced today an agreement to acquire Varicent Software, a leader in Sales Performance Management. We were one of the first to recognize Varicent and its important role in expanding the operational analytics capabilities of performance management.They took incentive compensation management, and elevated it to a new level of importance and value in the organization by embracing the core concepts of performance management: strategic focus, planning, monitoring, and analyzing. More and more of our clients today are seeking to expand their performance management systems beyond finance, and sales is often  the first area they target. We view this acquisition as very positive for IBM. This is a growing area of focus, and not just for the big guys. Just last year Adaptive Planning introduced its own sales performance management offering targeted at midmarket companies. We look forward to more vendors providing their own pre-packaged capabilities in this area.

Posted April 13, 2012 11:16 AM
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