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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

November 2009 Archives

Those of us who work with business intelligence (BI) and business performance management (BPM) on a daily basis strongly believe that they provide great value to the companies that implement them. The challenge always is how to measure the bottom line impact of the benefits produced. How do you quantify the value of better access to information and enhanced decision-making capabilities? I don't really know the answer, but the guys at Nucleus Research make a living doing just that - calculating the return on investment (ROI) of technology projects. I found their recent case study on one of BPM Partners clients, Martin's Point Health Care, of particular interest because of the large ROI and fast payback they uncovered in this BI/BPM project. Hopefully this analysis and others like it can help convince some of the many companies putting other priorities ahead of BI/BPM to move these projects up the list.

Posted November 23, 2009 12:03 PM
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Sure they have a common enemy in Oracle and have targeted them before, but this recent announcement is around business performance management (BPM). More specifically budgeting, planning and consolidation. That would mean the Oracle/Hyperion product set and the product set that SAP/BusinessObjects acquired with OutlookSoft. Both companies have very strong offerings in this area. Microsoft had a solid offering of its own in this area, PerformancePoint, which they backed away from. That probably made sense because it was still many versions away from truly competing with the established players. The OutlookSoft product set was designed from the ground up to support and take advantage of Microsoft technologies so SAP is a logical partner for Microsoft in this area. What does this mean though for other BPM vendors with Microsoft-based solutions? Whatever happens, the fact that budgeting and planning is the new battleground says a lot about the growing importance of business performance management.

Posted November 18, 2009 1:07 PM
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This is BPM Partners' annual comprehensive survey on business performance management (BPM). It focuses on the applications and technologies that make up BPM as well as vendor-specific customer satisfaction ratings for those respondents that have already selected a vendor. All respondents receive the full results report as well as a gift. The first 200 also get a Starbucks card. If you have the 10-15 minutes required you can take the survey now, or just review last year's results here.

Posted November 9, 2009 2:08 PM
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