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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

January 2007 Archives

More specifically, they have announced their acquisition of Decisioneering, makers of Crystal Ball software. This purchase makes perfect sense to me and enables Hyperion to more effectively address two important areas of BPM 2.0: operational analysis and predictive analytics, coupled with risk assessment. This follows on the heels of Cognos' acquisition last week of Celequest, also to enhance their 2.0 capabilities. A year or two ago the major vendors were acquiring BPM basics such as budgeting or dashboards. Now they have very clearly moved on to next-generation acquisitions and seem to be following the outline for 2.0 we have developed. If you include the Business Objects/ALG purchase of last year the last 3 key BPM vendor acquisitions were all targeted at BPM 2.0 capabilities.

Posted January 24, 2007 11:24 PM
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I spend a good deal of my time lately looking at the elements of BPM 2.0 and which vendors have what is needed for success in this next generation of Business Performance Management. I liked Celequest because they had an operationally focused, real-time dashboard which is an important component of the next generation. The fact that is was also available as an appliance or hosted addressed another area of BPM 2.0 - easier distribution and access to reach more users. When looking at Cognos from a next generation perspective it was clear they already had a lot of the right stuff. They have core BPM down cold with robust planning, consolidation, and dashboards. Their BI capabilities give them the raw power to do much of the focused analysis required in 2.0. The addition of Celequest however will help cement their position as an early leader in the next phase of Business Performance Management.

Posted January 17, 2007 7:44 AM
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According to the initial results from the 2007 BPM Pulse survey, more than two thirds of the respondents are pursuing business performance management as part of their corporate system consolidation/standardization initiatives. A similar number were not aware of Microsoft's momentous announcement last June about their planned entry into the space. Of those who were aware of the announcement, the majority said it had little to no impact on their BPM plans. Microsoft clearly has an uphill battle ahead of it. Of course if they deliver a great product at the right price point that can change everything. Other key findings from this survey, including customer satisfaction ratings for the major vendors, will be revealed live this Thursday, January 18th at 12:00 ET. Replay now available here. Detailed results from the survey will be published here on the B-Eye Network in the coming weeks as part of the BPM Newsletter.

Posted January 15, 2007 8:36 PM
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As we start the new year I'd love to be optimistic and believe that people have learned from their past mistakes. Unfortunately I keep finding examples that prove just the opposite to be true. As an example here is an IT chat room post, unedited except for the removal of the name of the guilty party:
"I am having Vendor seminar as part of the BI selection process. The participants in the seminar are Board and management level. After each vendor demo I am planning to have feedback forms with parameters to rank. Could anyone suggest parameters?"
That last line is the killer. He's asking us to suggest what they should look for in a BI vendor. Obviously they have neglected the most important first step in the process: determining their detailed requirements. Then maybe, I don't know, they could possibly rank the vendors on their ability to meet their requirements! What a waste of time for the vendors and the company's senior management. They might as well pick a vendor out of a hat.

Posted January 2, 2007 8:53 AM
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