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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

I just returned from the annual BPM Summit held in beautiful Greenwich, CT where I once again heard the same three questions I always get asked. So, I thought I'd answer them here and maybe not have to answer them at the next conference I speak at (I know, not likely). Question #1: How does BPM differ from BI? BPM, Business Performance Management, is actually the application of BI (business intelligence) to address a strategic business need. BPM is a collection of BI tools, domain expertise, and specialized applications to help a company, plan, monitor, and hopefully improve its performance. Whether a BPM vendor sells and manufactures BI tools or not, they are always part of the BPM solution, maybe just bundled in and hidden. BPM makes extensive use of relational databases, multi-dimensional databases (OLAP), datamarts, unstructured data repositories, extract transform and load tools, report and query capabilities, portals, and dashboards. A Performance Dashboard is a BI dashboard tool populated with a collection of key performance indicators, sometimes called a scorecard (Balanced or not). The current momentum and interest in BPM is helping drive the accelerating adoption of BI across the enterprise and explains why every BI vendor wants to be part of BPM either through mergers or partnerships.

Posted November 1, 2006 8:17 AM
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