We use cookies and other similar technologies (Cookies) to enhance your experience and to provide you with relevant content and ads. By using our website, you are agreeing to the use of Cookies. You can change your settings at any time. Cookie Policy.

Blog: Craig Schiff Subscribe to this blog's RSS feed!

Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

August 2006 Archives

What is going on with the Business Intelligence/Business Performance Management analysts at the major IT advisory firms? Many seasoned thought leaders are either changing firms or joining the vendor community. Howard Dresner and Frank Buytendijk left Gartner for senior strategy roles at Hyperion. Lee Geischecker recently left Gartner for another advisory firm (where I would guess she will be under some form of non-compete for a period of time). I am also aware of senior analysts at two other firms getting ready to make a move as well. One is planning to join a vendor, the other has not finalized their plans yet. Maybe these analysts are looking to round out their resumes, or maybe they were made offers too good to pass up. Regardless, the impact on vendors, the IT media, and end user organizations could be significant. The number of unbiased, knowledgeable experts to call upon for guidance and opinions will be greatly reduced. Some of these analysts will be replaced, in other cases research areas will be consolidated. In either case there will initially be 'green' analysts learning the space. The few seasoned experts left standing will be in high demand. Factor this in to your analyst usage plans for the next 6-9 months.

Posted August 29, 2006 12:58 PM
Permalink | No Comments |

Open source has been successful in the infrastructure and tools market. Pentaho brought the open source model to business intelligence which often forms the foundation for business performance management (BPM) solutions. Now a BPM applications vendor, Adaptive Planning, has taken it one step further - they are delivering an end to end BPM/BI solution stack using Pentaho's BI platform, data integration, reporting & analysis, and dashboards. Adaptive Planning will provide the domain specific performance applications such as planning, budgeting, and consolidation and pre-defined metrics. This solution also utilizes Oracle Database XE, Apache, and Linux. The end result is what I believe to be the first (but I'm sure it won't be the last) complete open source performance management solution. The goal is a more affordable, higher quality, community-driven solution. If successful, this can make performance management more accessible and bring its benefits to many more organizations, particularly in the mid-market. To that end there is even a free version (Express Edition) available for download. It is fully functional and can be used to meet a company's performance needs. This of course raises the question, how will Adaptive Planning make money? The answer is that they hope some percentage of Express Edition users will move to their Corporate and Enterprise editions which bundle in vendor support, a step-up feature set, and legal protections (such as indemnity) often required by larger companies for their mission critical applications. Whatever the outcome for Adaptive Planning from this initial foray by a BPM vendor into open source, end users will benefit by having a new cost -effective alternative. Other vendors may follow suit over time, if not with product than with new pricing models to address some of the price pressure this solution should bring to the BPM marketplace.

Posted August 15, 2006 8:36 AM
Permalink | 1 Comment |

Let me start by answering my own question: yes it does. The real question is - does it deliver enough value to justify its costs in time and resources and consulting dollars. As the KPI (key performance indicator) development practice has grown at BPM Partners I have seen numerous companies consider the Balanced Scorecard methodology. Many others have proceeded to develop KPIs without using this approach. Here's the thing that troubles me: those that have adopted the Balanced Scorecard methodology have taken much longer to reap the rewards. In at least one instance it has delayed the start of the project by a year - the customer in this case views it as a large undertaking and just hasn't had the bandwidth to focus on it, so nothing has happened. In that same time period many other customers who have chosen not to pursue the Balanced Scorecard approach have developed their KPIs, loaded up their dashboards with them , and now are running the business with a new focus on performance. Don't get me wrong, the Balanced Scorecard does many things right including getting you to balance your internal and external focus and looking at both leading and lagging indicators. However, with the appropriate knowledge and guidance you can do much of that without all the rigor and investment required. I'd be interested to hear from those of you that have implemented dashboards to learn whether or not you used the Balanced Scorecard approach, how long your project took, and how successful you feel it was in the end.

Posted August 3, 2006 8:20 AM
Permalink | 2 Comments |