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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

Do consultants really add value to a project? Is the end result better because of their involvement? On the other hand, do projects involving consultants take longer and cost more? Being the head of a consulting company these questions are near and dear to my heart. Unfortunately some recent research conducted by BPM Magazine seems to suggest the worst-case: projects involving consultants cost more, take longer, and don't produce better outcomes than those done without consulting help. In some cases they produce worse results. Ouch! The research was focused primarily on business performance management projects. Being experts on BPM and consulting we have been asked to discuss and debate these results. To put it another way we have been asked to defend the miserable, no good consulting industry. It should be fun. I think I know why some of the data came out the way it did. This lively discussion will take place as part of a webcast on May 23rd at 12 noon EDT. This webcast will also review BPM implementation best practices and pitfalls to avoid. If you have an opinion on why the survey produced the results it did, please chime in.


Posted May 8, 2006 11:07 AM
Permalink | 1 Comment |

1 Comment


Hehe... The Mythical Man-Month - Fred Brooks's excellent 1975 book on software engineering said it very well: adding more people to a software project only makes it delay more, cost more. Period.

This greedy world!

I personally heard a story a consultant who charged his client USD 1000 to install a Cognos software that could be done by the installation wizard and configuration tool that comes with the install in half an hour to one hour... basically what you do is keeping clicking Next and then Finish it should be done!

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