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Craig Schiff

I am very excited about this opportunity to share my perspectives and experience in my BeyeNETWORK Blog. For those of you who may not have read my articles and newsletters over the past few years, I hope you will appreciate a vendor-independent perspective on all things related to Business Performance Management (BPM). I focus on key topics organizations should consider throughout their BPM project lifecycle, from early stage requirements definition and justification, key measure development, vendor selection and finally, successful deployment and rollout. Of course, market trends and vendor updates will also be part of the mix. Please stop by on a regular basis to see what's new, and to make this interactive, please share your opinions. If you have a specific question, contact me directly at cschiff@bpmpartners.com.

About the author >

Craig, President and CEO of BPM Partners, is a pioneer in business performance management (BPM). Craig helped create and define the field as it evolved from business intelligence and analytic applications into BPM. He has worked with BPM and related technologies for more than 20 years, first as a founding member at IMRS/Hyperion Software (now Hyperion Solutions) and later cofounded OutlookSoft where he was President and CEO.

Craig is a frequent author on BPM topics and monthly columnist for the BeyeNETWORK. He has led several jointly produced webcasts with Business Finance Magazine including "Beyond the Hype: The Truth about BPM Vendors," the three-part vendor review entitled "BPM Xpo" and "BPM 101: Navigating the Treacherous Waters of Business Performance Management." He is a recipient of the prestigious Ernst & Young Entrepreneur of the Year award. BPM Partners is a vendor-independent professional services firm focused exclusively on BPM, providing expertise that helps companies successfully evaluate and deploy BPM systems. Craig can be reached at cschiff@bpmpartners.com.

Editor's Note: More articles and resources are available in Craig's BeyeNETWORK Expert Channel. Be sure to visit today!

January 2006 Archives

Every year around this time we hold our annual Beyond the Hype webcast - 'an unbiased look at BPM vendors and trends'. One eagerly anticipated aspect of the presentation is the naming of the 'core' vendors for the year. These are the vendors that we believe have the most comprehensive, capable, and proven solutions for performance management. The webcast took place on January 19th and this is the list of 10 that we revealed (in alphabetical order): Applix, Business Objects, Cartesis, Clarity, Cognos, Geac, Hyperion, Longview, OutlookSoft, SAS. To hear the reasons behind each one you can view the webcast replay. I would be interested in your opinion on the list and any suggested additions and deletions.

Posted January 24, 2006 12:29 PM
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Performancesoft (the former PBViews) has just been acquired by Actuate. Yet another BI vendor has seen the BPM (business performance management) light. Actuate is strong in enterprise financial reporting and has dabbled in other areas of BPM in the past, but this move clearly demonstrates a commitment to performance management. I think its a good move for both companies. Customers have demonstrated to us in the field as well as in our latest BPM Pulse survey that they prefer a vendor that offers both applications and BI tools. Actuate has primarily been a tools vendor and performancesoft, while focused on dashboards, has delivered performance dashboard applications, not just a raw tool. I'm surprised I haven't seen more coverage of this announcement, but I think it's newsworthy. You can read the details here.

Posted January 15, 2006 9:00 PM
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Our annual BPM Pulse survey is in full swing and we now have enough data to begin identifying some trends. This survey looks at plans, results, and satisfaction around business performance management, and its related BI components. By the way, its not too late to share your opinions and receive the full survey results (and perhaps win an iPod). The survey will remain open until the end of January. Now on to the early findings. Budgeting and Operational Analytics lead the pack, as they did in last year's survey, when it comes to the areas of BPM most companies are focused on. This was not unexpected. The next few findings however were surprising, and bode well for the industry.

Overall vendor satisfaction, which was somewhat disappointing last year, has improved significantly. In addition, when you delve into the details the vendor attribute with the highest score turns out to be 'price/value'. I find that to be truly amazing. In my experience no matter how happy people are with their software they usually complain that it's overpriced. Has the functionality finally caught up with the price, or are BPM vendors discounting significantly due to market pressures? The lowest rated area, as I would expect, is product documentation. Whether online or hardcopy users still struggle to find the answers they need. On the service provider side, according to the survey, the use of consulting is expanding from just basic implementation help to assistance with project/deployment management and requirements definition. There are many other interesting findings we'll share when the results are final. As we continue to receive more survey responses the results presented here may change. It's more likely however that while the percentages will change somewhat, the fundamental trends we now see will remain.

Posted January 9, 2006 8:23 AM
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