Blog: Shawn Rogers

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Business Intelligence and Salesforce

As (SaaS) software as a service giant Salesforce continues to evolve so do the business intelligence offerings that are connected to it. Cloud9 is making a splash today with two new on-demand sales analytic applications. The first is Cloud9 Messenger an application that automatically generates weekly “What’s Changed?” reports from users’ existing Salesforce data and sends them by email to sales managers’ mobile devices and it free!

The second offering Cloud9 Pipeline Accelerator, prioritizes sales opportunities, detects changes in the opportunity pipeline and connects sales reps working on similar deals.

Features of Cloud9 Pipeline Accelerator include:

• Forecast Versus Pipeline – Trending coverage that enables sales managers to determine whether they are going to make their numbers or not.

• Team Performance – Drillable organizational views display team performance at all levels of the organization.

• Opportunities – Brings historical lessons and knowledge to bear on today’s opportunities to prioritize and guide sales managers’ and sales reps’ actions based on significant changes.

• Like Deals – Fosters collaboration to speed sales cycles by correlating similar deals and connecting sales reps to share success strategies (best practices).

Cloud9 is also offering Custom Reports and Dashboards, a personalization service that will deliver any custom analytic report or dashboard in 24 hours for just $850 per analytic.

Here's another cool aspect of the product, Cloud9 get it! They understand that price is important too and in order to position yourself across a large sales enterprise it has to be priced right. As I mentioned above the Messenger product is free with only $19.95 a month per user for the premium service that allows customization of the reports. Pipeline Accelerator will be available September 24, 2007 priced at $50 per user per month following a free 30-day trial.

Cloud9 enter the market today with a dozen customers including several Fortune 500 enterprise level clients. I am not surprised and being that we use Salesforce to manage our business I am going to give both solutions a try.

Tags: Business Intelligence, SaaS, Cloud9, Salesforce

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