Blog: Shawn Rogers: Oracle Open World

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Oracle Open World - Pitney Bowes

I had a great chat with William Duffy, Data Warehouse Project Manager at Pitney Bowes yesterday and it was the start of a recurring theme. Single source of truth and business intelligence for more people. Pitney has many of the same headaches and challenges that most companies face. Several years ago they began a company wide initiative to deliver analytics to more of their global team. They are effecting change across the board to 1,500 sales people, 1,500 call center employees and a service organization of over 1,500 people. Gaining a single source of the truth is mission critical for the companies success and the success of the business intelligence adoption. In March 2002 the company had 2 users that had access to business intelligence tools today they are serving over 900. They have delivered quicker reporting, KPI driven dashboards and faster access to information using Oracle. The approach they have taken really gives them a great foundation for growth not just in users but in application support and the ability to go wider within the organization. A case study is available on the Oracle website if you'd like to see more about this project.