I promised to list the 35 fundamental questions related to decision support discussed in my upcoming book, Decision Support Basics .
Chapter 1: Decision support systems revisited
1. What is the need for decision support?
2. What technology skills do managers need?
3. What is the history of computerized decision support?
4. What is the theory of computerized decision support systems?
5. What is different about modern decision support systems?
Chapter 2: Decision support concepts and key terms
6. What is a decision support system?
7. Do we (still) need Executive Information Systems?
8. What is business intelligence?
9. What is operational business intelligence?
10. Are BAM and BPM decision support systems?
11. What is knowledge management?
Chapter 3: Recognizing types of decision support
12. What is decision automation?
13. What is a computer supported special study?
14. What are the different types of DSS?
15. What are basic characteristics of a decision support system?
16. What are the features of a communications-driven DSS?
17. What are the features of a data-driven DSS?
18. What are the features of a document-driven DSS?
19. What are the features of a knowledge-driven DSS?
20. What are the features of a model-driven DSS?
21. What type of DSS is it?
Chapter 4: Decision support benefits and tradeoffs
22. What are potential benefits of decision support?
23. Can DSS provide a competitive advantage?
24. Can DSS impact decision outcomes?
25. What are substitutes for computerized decision support?
26. What are possible disadvantages of building and using DSS?
Chapter 5: Identifying decision support opportunities
27. What is decision support planning?
28. What is a decision process audit?
29. Is reengineering necessary to build an effective DSS?
30. What is a decision support system feasibility study?
31. What factors influence DSS implementation risk?
32. What are tradeoffs of outsourcing enterprise-wide DSS?
Chapter 6: Looking forward to innovative DSS
33. Do you need formative or summative evaluation?
34. What are ethical issues associated with DSS?
35. Can project champions reduce resistance to a new system?
Posted May 18, 2009 11:40 AM
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