Gartner, IBM Cognos and others have discussed "flawless business inteligence" and "avoiding fatal flaws". So why another discussion? Perhaps a checklist will help improve system implementation and discussion with vendors.
Question #1: What is the purpose of the proposed system? Reporting, ad hoc query and analysis, performance monitoring?
Question #2: Who wants the system? Will they really use it?
Question #3: Is there a data quality problem? How serious is the problem?
Question #4: What vendors are "best in class"? Are you wedded to your current vendor of transaction systems?
Question #5: Do you have a realistic schedule for the evaluation and implementation process?
Question #6: Do you have in-house staff to work on the project? If not, are you comfortable outsourcing to contractors or vendor staff a key decision support capability?
Question #7: Did the person suggesting the project just meet with a vendor or attend a tradeshow? Are they excited about dashboards?
Please ask these questions and review the answers carefully as part of a feasibility study. If the decision is to proceed with a project, invite vendors to respond to a structured request.
Posted February 19, 2009 11:58 AM
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