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Ron Powell

Thanks for visiting my blog. As Cofounder and Editorial Director for the BeyeNETWORK, I am privileged to participate in many industry-related activities. These events provide me with a unique insider perspective into the business intelligence ecosystem, its products and the vendors that provide those products. I'll be sharing that invaluable information with you through this blog, which will also be a reflection my business philosophy. And, just to make this interesting, I'll be sure to include my personal point of view on a wide range of topics and share some of the stories of people I meet in my travels.

About the author >

Ron has an extensive technology background in business intelligence, analytics and data warehousing. In 2005, Ron founded the BeyeNETWORK, which was acquired by Tech Target in 2010.  Now an associate publisher at TechTarget, Ron continues to lead the BeyeNETWORK, providing editorial direction and supporting the sales team. Prior to the founding of the BeyeNETWORK, Ron was cofounder, publisher and editorial director of DM Review (now Information Management). Ron also has a wealth of consulting expertise in business intelligence, business management and marketing.

Recently in Text Analytics Category

Oracle is Buying Endeca to Bolster Unstructured Information Offerings

Oracle said it is buying Endeca Technologies, a move that will bolster its capabilities for searching and analyzing unstructured information. Endeca is a privately held unstructured data management and Web commerce software company. 

Endeca provides an intuitive set of products that help companies analyze unstructured data, gain better business insights and deliver a superior customer experience for e-commerce. This is a very good move for Oracle as I believe that although Endeca was known as a leader in search and Web commerce solutions, they were still an unknown in what they could do with unstructured data and business intelligence. This is definitely a smart move by Oracle!




Posted October 18, 2011 11:10 AM
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Attensity Harnesses Social Media to Enhance Customer Experience Management

Attensity just launched its new data grid (Attensity Data Grid) platform that enables Attensity Analyze 5.5 to run up to 180 times faster than standard relational queries. Analysis of the social media stream and other unstructured data sources can provide tremendous benefits for companies today.

For example, there are over 500,000 web forum conversations each month regarding Nokia products. These conversations contain a wealth of information that needs to monitored, analyzed and acted upon. With Attensity, Nokia can now do this in hours rather than days or months.

 
Attensity allows companies to accumulate, analyze, understand and take actions to respond to problems in minutes to change perception immediately and not allow a problem to explode on a viral basis over the web.
 
Some of the major trends that Attensity sees for 2011 are:

  • Real-time response to social media will become a top priority for companies
  • Collaboration in the workplace will align with consumer collaboration
  • Voice of the Customer (VOC) will be a key part of companies' business processes.

 
At Teradata Partners, I interviewed Michelle de Haaff from Attensity, and here is what she had to say: http://www.b-eye-network.com/listen/14632
 

 


Posted January 31, 2011 9:56 AM
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Text Analytics

Given the increasing interest companies are showing in being able to analyze content from social networks, call centers, customer surveys, claims forms and sales returns, text analytics is a rapidly growing field. Text analytics products automate the time-consuming process of reading, interpreting and understanding the relevance of documents and other text content. For example, SAS Text Analytics software mines, interprets and structures information to reveal patterns, sentiment and associations. This yields invaluable insights that improve efficiency and decision making.

Posted February 17, 2010 10:36 AM
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