I've got to say, I truly wonder why so many corporations willingly cede complete and utter control over their software infrastructure to proprietary software vendors.
Let's face it, when you are a proprietary software vendor, your entire business rests on how good you are at preventing people from using your software unless they've paid for it. The only practical way to do that is to build extra software that makes sure only authorized users use the product software.
In other words, part of what you are paying for with proprietary software is an extra piece of software that decides whether or not you can use the software you've paid for. If that software doesn't work right, you can't use your own software. Even if you've done absolutely nothing wrong, until the vendor fixes the problem.
Got it?
That's how Microsoft's Windows Genuine Advantage works. If the server goes down (as happened recently, read the comments for some great user opinions on the MSDN blog entry about it here), or if something else breaks, you can't use your software.
If I had to run Windows, I would seriously consider buying a pirated version (in addition to the "legal" version) just so I wouldn't have to worry about just this kind of thing.
This isn't news: twenty years ago, PC support staff at small/medium sized companies routinely used commercial copy-protection cracking software so they could re-install Lotus 1-2-3 (et al) when the users lost key diskettes or misplaced their activation codes. If you were big enough, you could get more special-purpose software to manage your licenses; if you weren't, you had to go out and spend a few hundred bucks every time your users trashed their systems and needed to replace their applications.
Just in case you had any illusions about what your software is doing and who is in charge, consider this: Windows Update updating without permission! Basically, the story here is that the blogger didn't want Windows Update to update without permission, but the fact is that the EULA for Windows says that Microsoft is in charge of how that software works, not you. But it is galling nonetheless.
This little titbit, I Warned Ye... may be flip, but it sure is true: don't go rushing into the latest and greatest for no other reason than your vendor wants you to. Vista may be the greatest thing since sliced bread, but according to this report from W3Counter.com, Vista has only about 3.46% market share, versus 83.48% for Windows XP (Linux is climbing, having just beat out Windows 98 at 1.34%).
So what are you paying your software vendors for?
Posted September 10, 2007 6:00 AM
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