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Kelle O'Neal

Thanks for joining our data conversation! This blog is an opportunity to share the real life challenges, opportunities and approaches to improving the quality and value of data in your organization. We will write about everything data related from translating "data" speak into "business" speak, to governance models, to the real differences among the myriad software tools available. But there's one catch: we all have to agree to toss out the fluff. That's right, no 30,000 foot, theoretical strategies that leave you wondering how to execute and actually improve performance. Visit regularly to learn from peers and partners on how they are managing and improving data, and we hope you'll also share your views and experiences.

About the author >

As Founder and Managing Partner of First San Francisco Partners, Kelle O’Neal manages specialist data governance and data management consulting services to complex organizations that deliver faster time to results. Kelle can be reached at kelle@firstsanfranciscopartners.com or through the First San Francisco Partners website.

Follow First San Francisco Partners on Twitter at @1stSanFrancsico.

Editor's Note: Find more articles and resources in Kelle's BeyeNETWORK Expert Channel. Be sure to visit today!

July 2011 Archives

Have you read The Tipping Point? -  it is a fantastic book by author, Malcolm Gladwell!
In the book, Gladwell articulates how ideas and concepts (such as trends, fashion, behaviors, crime waves etc.) are epidemics and spread like viruses.


It struck me when reading the book that one of the biggest challenges in adopting and sustaining Data Governance is spreading ideas and creating action - creating that Tipping Point.
Although there are several reasons why rolling out a Data Governance program is difficult, there are some common ones:

  • Poor communication around goals, expectations and value
  • Resistance to change, adopting new policies and processes
  • Lack of executive sponsorship and lack of buy-in
  • No formal mandate from leadership
  • Lack of accountability
  • Lack of business justification or purpose
  • No understanding of "what's in it for me?"
  • Competing priorities
  • Perception of more work, bureaucracy

The Tipping Point is a concept that can help in the process to create awareness, get people on board and communicate the value of Data Governance. What we learn from Gladwell's concepts can be applied to create an epidemic of buy-in, value and action to support Data Governance.
In this new series of blog posts, I will take Gladwell's concepts as written in his book, The Tipping Point, and apply them to the adoption of Data Governance. Hopefully the posts will spark some ideas for you around improving the adoption of governance in your organization.
To start, Gladwell writes of 3 rules as a way to understand the spread of epidemics:
1.     The Law of the Few
2.     The Stickiness Factor
3.     The Power of Context
These rules can be applied to Data Governance to help with stakeholder involvement and buy-in, creating communications and change management plans, prioritizing projects and getting people to adopt new policies and processes.

Posted July 27, 2011 9:54 PM
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