Blog: Philippe NieuwbourgFebruary 5, 2008Directly from the Gartner BI Summit 2008 in Amsterdam here is the Hot List!After a year of consolidation and the birth of four main leaders in BI market (IBM, Microsoft, Oracle and SAP) Gartner see a new birth of young and innovative companies. Here is the list of companies you should follow in 2008 with links to their web sites: January 21, 2008Atlantic as an answer to DuetSAP and IBM announced yesterday a new product codenamed Atlantic. In this world of coopetition Atlantic appears as an answer to Duet, previous software developed between SAP and Microsoft. Both software have the same goal: to create an easy connection between desktop environment and corporate databases to access from the desktop to processes, reporting and analytics. Duet is for Microsoft Exchange and Atlantic will be for Lotus Notes. It’s amazing to realize that despite to the large common customer base between SAP and Microsoft, they didn’t yet propose a collaboration tool developed together. Perhaps SAP was more “Microsoft oriented” during the last years… And perhaps an increased competition on ERP for small and medium companies between SAP and Microsoft has changed the game… Anyway you can remember that SAP has been founded by people coming from SAP… it was more that a couple of decade ago… It could be enough to re-launch some rumors between SAP and IBM! October 16, 2007IBM Linkage Discovery provide an intelligent customer unstructured data integrationLet me share with you an IBM research project I discovered today at IOD 2007. It’s called Linkage Discovery and will perhaps be the missing list between your existing CRM system and all the valuable unstructured data you collect every day about your customers. This is the real Business Intelligence… Every day you receive thousands of emails from customers who don’t really like all the structured data you need to identify their needs like customer number, transaction reference, product code… Without modifying any part of your IT system, Linkage Discovery will just intercept all email, IM and other text messages. The software will connect in real time to databases of your company and document the message received from the customer. If your customer send a message just saying « my name is John Smith and I order last week a DVD player and didn’t receive it yet »; the software will search in the database all orders from a John Smith placed last week; will add customer ID, transaction ID and all necessary information before giving the hand back to your email management system which will forward the request to an operator. It will even be able to « understand » the content and create information about the sentiment of your customer. October 12, 2007What are you waiting for an open source migration?Perhaps just a business oriented metadata layer… This « thing » made the fortune of Business Objects creating an intermediate layer between business people talking about invoices, customers, margin… and IT people more focusing on tables, indexes and SQL orders. |