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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

Recently in Tradeshow Conference Report Category

Just got out of an interesting session with Garmin at the Telematics Update show.

Garmin said that fine detail analysis of a car's behavior including speed of acceleration; speed of braking; and avoiding hills could dramatically increase the range of an electric vehicle (EV)... or reduce the carbon footprint of a gas vehicle. This is over and above traditional information like speed and distance. It was, quite frankly, an implementation of geospatial analysis I hadn't thought of.... That is until the business/green aspects were provided to me...

Since EVs currently only have so many charging locations, you don't want to get stuck down the wrong road or halfway up the wrong hill.... ;)

The question will be how well an organization can integrate the various telematic information to create that analysis:

  • Dynamic EV information like battery charge
  • Fluid external information like traffic density
  • Static external information like rise and fall of streets; as well as charging station location

to provide an EV’s driver with the "operational BI" on how/where to drive.

Other than shortest distance or shortest time how many elements due you think the average driver can process or agree to process from a navigation system?

Or does it depend on training associated with running out of "juice" on the wrong side of a hill from the charging station? ;)

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted June 8, 2011 6:57 PM
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Back at the Telematics Update 2011 show in Detroit.  Just left a presentation from Ericsson and Cybercom on making the car social via telematics.

The packed room heard how Ericsson and Cybercom are attempting to bridge the gap between the telecom industry and the auto/telematics industry. It appears that the telematics/auto industry is attempting to re-invent the wheel (pardon the pun) that Apple and Google have been building quite effectively recently.

In particular, Apple's recent iCloud announcement seems to put many of the content delivery aspects of the telematics industry to rest....or at least in my humble opinion.

There are still significant issues associated with distracted driving and bandwidth to deliver this content. However, these are issues that auto industry appears to be tackling with vigor and great interest.

What do you think of iCloud as an infotainment platform?

Can a car truly be a social platform?

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted June 8, 2011 3:22 PM
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Starting the day at the Telematics Update 2011 Detroit show. It will be interesting to see how this "telecom yankee" does in the Motor City.

Check out the information on their website.

As well as my past telematics blog postings.

As always, you can track my live updates on twitter (@BlueBuffaloGrp).

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted June 8, 2011 10:06 AM
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Everyone is talking about a data explosion:

  • RFID information in Retail environments
  • Social media interactions via wireless
  • Behavioral event data via eCommerce
  • etc

All of this is leading toward the era of “big-data”.  Most would say that the “big-data” era is already upon us.  Some would say that future data loads will dwarf current requirements just as current numbers dwarf the past 5–10 years.

However, the key to the “big-data” era will not be in the simple accumulation of data in business intelligence and data warehousing (BI/DW) environments, but the utilization of that data across the organization.

Deep Analytics on Big Data

TdwiLogoThis week The Data Warehousing Institute (TDWI) held its initial solution summit on the topic of “big-data” in San Diego: Deep Analytics for Big Data.  It was a gather of decision makers and leading vendors to discuss the topic of “big-data” and the future of analytics associated with those “big-data” BI/DW environments.

Chief among the discussion topics were how to make the correction decisions on:

  • Building “big-data” environments in a greenfield environment
  • Transitioning from existing BI/DW environments to support “big-data”
  • Hybrids to support existing datasets and the “new”, larger requirements

Solutions.  Not just Problems.

During the solution summit, customer implementation case studies were provided by vendors that highlighted the issues with “big data” BI/DW engagements.

Telecom Take

Telecom organizations are on the front line of “big-data” analytics.  Wireless voice, SMS and IP-base product data are at the core of the “new” business models for both carriers and organizations looking to capitalize on new business models…

Think about it… All the information that Google uses for their targeted web-based advertising transits a telecom network at some point.  iTunes would not be possible without the networks to pass content to either the tablet or smartphone.  Carriers need to use their knowledge of the network events linked with customer information to either get a leg up on companies like Google and Apple.

Yet, carriers should exercise good judgment with all that “big-data”.  Privacy laws associated with customer information are only going to become more stringent in the future as uses like telematics and location-based services take hold.

How is your telecom organization tackling “big-data”? Reactively or with strategy?

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted October 6, 2010 7:00 PM
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For a significant amount of time, I believe that the following quote from Voltaire has been applicable to some of the practitioners of business intelligence and data warehousing (BI/DW):

“The perfect is the enemy of the good."

This comes from the experience that often the speed of business moves faster than many practitioners can implement BI/DW methodologies and technologies to supply value to businesses.

This is not to say that those BI/DW teams cannot match the speed of business… That would be an “excuse” for a return to the “wild, wild west” days of silo-ed data and limited value across the enterprise that created the need for enterprise data warehouses in the first place… But BI/DW teams need continually improve their skills and implementation timeframes to offer the value that their ‘customers’ demand.

TDWI – Agile Business Intelligence

Last week, I attended the TDWI conference in San Diego where the focus was on “Creating an Agile BI Environment” to provide timely value to business stakeholders.  Those familiar with Agile development practices could have confused TDWI’s use of “Agile” with the specific Agile methodology ( count me among them… ).

However, the TDWI executive summit sessions, classroom content and product showcase focused more on the “nimble” aspects of providing BI/DW environments as in “rapid prototyping or multiple iterations” rather than focusing specifically on BI/DW implementations using THE Agile methodology.

“Uppercase A” Agile vs “lowercase a” agile (read nimble)

In terms of BI/DW, I view the implementation of “nimble” practices to be more important than “dotting the Is and crossing the Ts” of a specific methodology like Agile.  Which brings us back to Mr Voltaire…

While this may not endear me to the fans of Agile methodology,  I believe that using “nimble” frameworks as a guide is a much better practical implementation solution than following a strict process that puts more emphasis on “perfect” process than “good” results.  Also, I believe that “nimble” enabling technologies can speed the implementation of BI/DW solutions to focus on delivering business value rather than worrying about technical “specifics”.

In Support of “Nimble”

During my three days at TDWI, I had the opportunity to sit down with several vendors who are focused on helping BI/DW teams with offering business value to their business stakeholder/customers.  Here are those that choose to blog about:

  • Corda supplies quick implementation data visualization solutions that have helped customers like AT&T, Saleforce.com and Comcast achieve quick results.
  • WhereScape has a rapid implementation environment toolset has enabled Telecom New Zealand, Vodafone and First Data to develop BI/DW environments efficiently and nimbly as well as in accordance with processes/methodologies. Specifically, Wherescape had Ted Schill of CoinStar with them as a case study/customer testimonial on how to speed BI/DW implementations.
  • SpatialKey takes the approach of being able to implement data visualization of geo-location information without delving into the ‘details’ of geo-coding with utility and government clients.
  • 1010data brings “big data” to the cloud with SaaS offerings that provides the ease of use of a spreadsheet with the power of 10b+ row tables/record sets.

What “nimble” means to Telecom

With the speed that telecom organizations are looking to:

  • Acquire customers/provision services
  • Introduce / enhance products
  • Analyze / improve network performance

BI/DW teams need to be working at the speed of business or find themselves replaced by ‘shadow’ IT departments or other outsourced options.  This is not an “idle threat”, but rather a reality that many IT departments have failed to understand and/or recognize.

Using these new ( or at least new to BI/DW… ) “nimble” methods and technologies, telecom BI/DW organizations specifically, and IT departments in general, can focus their energies on providing business value from their BI/DW environments AND not cut corners that would limit the overall value for the sake meeting those requirements.

How do you see the use of “Agile” or “nimble” practices in telecom BI/DW?

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted August 23, 2010 2:06 PM
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