“Fewest dropped calls…”
“There’s an app for that…”
“There’s a map for that…”
We have been pummeled with claims and counterclaims regarding the quality and coverage of major wireless networks via commercial advertising and court cases. However, now there are some additional voices providing facts and opinions to this conversation
On the side of fact over opinion, Michael Finneran has an excellent post where you can see the results of 3G network testing. These numbers show how major carriers perform in some major US cities ( … a little bummed that denver didn’t make the ‘major’ city list… ):
- Los Angeles
- New York
- San Francisco
- Washington, DC
An excellent piece, in particular if you live in one of those locales.
On the side of opinion ( … as in the ‘the customer is always right’… ), Consumer Reports has issued their wireless customer satisfaction survey. The returns show that customers are more satisfied with “maps” than “apps” even if the iPhone is the smart-phone of choice…
NOTE – AT&T has decided to provide an iPhone application to provide feedback for network performance improvement.
Has anyone used it? Have you noticed differences in the AT&T Network since the Verizon ad campaigns have started?
Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (JohnLMyers44) me directly.
PS – AT&T improved the network around Denver, but they moved the dead spots all around. Now I don’t know where my ‘fewest dropped calls’ will occur… :)
Posted December 28, 2009 8:57 AM
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