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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

Ahhh yet another partnership for content…. This one is between Comcast and Blockbuster for DVDs by mail ala Netflix.


Jeff Baumgartner’s analysis shows many of the aspects of the partnership including the available tiers of service between the two content providers.

However, I have questions about how Comcast and Blockbuster are going to ensure that the revenues of this relationship can be properly assured.  Linking the proper account information will be key to this situation to match the proper information between the two organizations.

NOTE – Comcast is clearly in the driver seat with this partnership.  However, Comcast will still have the obligation to make sure that their customers are properly billed.  If the revenue assurance, in particular billing assurance, has issues; customer experience and satisfaction may suffer and/or the partnership may cost more than the ‘promised’ value to Comcast provides.

How do you view the situation with Blockbuster’s partnership? And the associated assurance of the revenues?

Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (@BlueBuffaloGrp) me directly.

Posted August 11, 2010 3:58 PM
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