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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

Accenture recently released a study about the issues that major organizations see in terms of risk management.  The results included current problems with their risk-management functions:

  • 85% Ineffective integration of risk, return and capital issues in decision-making
  • 85% Lack of alignment between the company’s strategies and its risk appetite
  • 82% Insufficient enterprise-wide risk culture
  • 80% Inadequate availability of timely risk, finance and business data
  • 78% Lack of integration and aggregation across all risk types
  • 78% Ambiguous risk responsibilities between corporate and business units

And biggest challenges foreseen over the next two years:

  • 93% difficulty aligning with the overall business strategy
  • 89% the need for more effective collaboration with business units
  • 89% the need for greater integration in the firm’s processes and culture
  • 89% inadequate resources and talent

Telecommunication service providers, and revenue assurance organizations, as a whole can take some of this information to heart as an indication that greater corporate cultures are seeing some of the same issues that impact revenue assurance everyday.

In particular, I am heartened to see that “lack of integration across risk types” and “inadequate resources and talent” are being recognized at the corporate leadership level.  Now the question is…

Will this set of “action items” make it into the corporate action plan and receive the resources that they deserve?

What do you think? Post your comments below or email (John.Myers@BlueBuffaloGroup.com) / twitter (JohnLMyers44) me directly.


Posted July 14, 2009 8:00 AM
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