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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

February 2008 Archives

Final Jeopardy question is....

What are two things that people should not see made?

( ... even properly phrased in the form of a question... )

While I am a HUGE proponent of unlocked wireless phones, it appears that the US House of Representatives has decided to take a perfectly good market driven idea and screw it up with regulation.
Hopefully, the silver lining in this exercise will be that the established wireless telecoms will offer unlocked phones themselves before this type of regulation reaches reality. Allowing market forces to decide which phones people want and how they want to pay for them is a good/great idea. It will increase innovation in the handset market and allow people to have greater choice.

The potential downside to this would be an even more expensive iPhone, and similar smartphones, than is currently available. However, I would find it difficult for ATT and Apple to justify a higher price than the current $500 for a 16GB iPhone when a 16GB iTouch goes for $400. While ATT would be excited to force that type of pricing arrangement, I doubt that Apple, who makes their revenue off of "units sold" and not subscription pricing, would allow that to happen.

Another upside to the proposed regulation altering the behavior of the established telecoms would be adjusted rules on contract termination. While telecom contracts will never come with an "easy button", perhaps this legislation will make them "easier".

NOTE - Even if this regulation gets pass the House and Senate, it will never be signed under the current administration and it would be at least Spring 2009 before any type of legal action would be taken.... :)

Oh... by the way... Happy Leap Day! Not to be seen again until 2012.

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I have made no bones about the fact that I think that the established telecom service providers are hurtling toward commoditization at an amazing pace with the likes of iTunes, Google and Second Life driving the bus. However, Rich Karpinski has a great look at the pending Yahoo sale and why the established telecos will be around for quite some time.

They might be around as a "relatively" smart pipe, but I'm sure that they will be making lots of revenue. I just think that the content providers will be making the big margins...

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Posted February 27, 2008 8:00 AM
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Are the Japanese taking a page from the Eastern European telecom handbook?

After the fall of the Soviet Union and the Berlin Wall, many Eastern European telecom's bypassed landlines and went straight to wireless for voice. It was easier than laying all that copper in a very challenged infrastructure environment.

We have even seen this trend continue in the Middle East and Africa where many received their voice and video services not from a landline, but rather from wireless and satellite respectively.

Now the Japanese are launching a satellite that promises to deliver GigE from space to avoid adding fiber to their infrastructure.

From a business model perspective, I'm guessing that if they are successful and DirecTv is capable of jumping on that bandwagon that Verizon and AT&T will not be so happy with their decision to run all that fiber to the home. Then again, Verizon and AT&T are into their FTTX initiative for more reasons than just data or video.

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Posted February 25, 2008 8:00 AM
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"Collusion is an agreement, usually secretive, which occurs between two or more persons to deceive, mislead, or defraud others of legal rights, or to obtain an objective forbidden by law typically involving fraud or gaining an unfair advantage and can involve "wage fixing, kickbacks, or misrepresenting the independence of the relationship between the colluding parties."

Wow. You head off to the desert for a couple of days and the established telecos get into a pricing war that looks like a "gas sale" at the four stations that sit on the corner of a major intersection.

While I do doubt that the established telecos are involved in true collusion, facts like that never get in the way of a good "collusion" story in the press or from a consumer protection organization. In any event, this is another example of how telecom pricing, in particular telecom pricing the in the US, is heading not toward consumption based billing, but rather toward "all you can eat" buffet style pricing.

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Posted February 22, 2008 8:00 AM
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At the TDWI Las Vegas show this week, one of the featured topics is "business analytics". This is the linking of your strategy to your data and back again ( ... yeah i just noticed the "frodo" reference... it was not intended... ).

I believe that this is an under appreciated area since too many organizations, and telecommunications organizations in particular, segment or compartmentalize their strategy from their data and vice versa.

I attended the education session with Nancy Williams and Bob Paladino that flows into their keynote address. They do a great job of showing how to link from one "buzzword" discipline ( ... i'm sure that kaplan and norton really appreciate me describing balanced scorecards as a "buzzword discipline"... ) with another - business intelligence.

I would recommend taking sessions from either at future TDWI Conferences like the upcoming Chicago conference in May.

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Posted February 20, 2008 8:00 AM
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