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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

January 2008 Archives

Larry Ellison again continued his habit of the always having the largest boat... or... BEA called his October bluff. Stephen Taub has an article on the transaction.

This merger/acquisition is along the same lines as an MA article that I wrote recently. While this isn't directly impacting the business intelligence aspects of telecom service providers, it will have an impact on other aspects of the telecom organization. With BEA's focus on telecommunications, this deal will have an impact. The question is when and how much.

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Posted January 18, 2008 8:00 AM
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While traditional retail telecom services like landline and wireless voice services are heading toward a level of commoditization; there is that "quiet" cash cow that this working just fine thank you very much... interconnect or backbone traffic.

In fact, according to an article by Stephen McClelland, this backbone traffic is seeing increases quite unlike the rest of the telecom industry. While it not all rosy, this article shows the continued overall importance of the network ( ... no matter how much retail telecom that i blog about... ).

However, I do like how VoIP traffic is THE growth area. It shows that the importance of the network is in its ability to carry all traffic and not just a particular transport medium. Just as data services could make the handset and content king in wireless, VoIP is showing how much power a lower "TCO" transport model is powering the interconnect/backbone market. Remember it isn't the network per se. It is how you can make revenue off the network and remain competitive against other transport providers.

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Posted January 16, 2008 8:00 AM
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Earlier this month, I pointed out an effective use of wireless advertising/marketing. This week a good study ( ...warning! reserach report! warning!... ) came out that shows exactly how big the wireless advertising market could get.

Again, in my opinion, this will be consumer value decision before the "wave" that started in APAC moves into the Americas. Some subscribers will embrace a way to make their telecom bills lower. Some subscribers will protect their privacy over cost. If I had to guess, this will break along "generational" lines and not be based on other demographics. Just as Gen X has had much different ideas than the Baby Boomers, the current generation of teenage "hardcore" Internet users ( ... trained by google and yahoo with ad placement ... ) will have no issues with ads place not only in their SMSs, but their voice calls as well.

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Posted January 14, 2008 8:00 AM
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Here's an interesting observation from a telecom service "junkie"....

I dislike AOL business model like no one's business. However, I love my Tivo box(es). This is an interesting dichotomy. I would tear down the walled garden on the ISP side, but I have no issues with Tivo and DirecTV spoon feeding me my video selections. Perhaps its a 'gilded cage' scenario where I "enjoy" the "walled garden" provided by Tivo, but I know what's on the other side of the wall from an ISP perspective.

In any event, Tivo is moving to make the "cage" even nicer at CES.... :) And Comcast is hoping that the improvements keep people from looking on the other side of that wall keep the cable revenue stream going strong.

NOTE - Recently, I tried a PC video service while suffering withdrawal from one of my favorite fall network shows... Perhaps I have seen my first peek over that wall...

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Posted January 11, 2008 8:00 AM
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In the list of post holiday "experiences", here are a few of the highlights for 2007:

  • December 26th sale purchases
  • Setting New Year's Resolutions
  • Waiting... and waiting... and waiting... for your Xbox Live session

It appears that Xbox suffered similar issues in December to the Skype "network" downtime this Fall. While the technical issues were quite a bit different, the end result was similar... Lots of consumers unhappy with their product/service due to downtime.

Being a fairly experienced computer user ( ...and former systems admin... ), I find the "regular" Windows updates to be annoying. I can just imagine what the average 13-16 year old thinks of having to wait for an XBox to download updates before they can start playing online.

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Posted January 9, 2008 8:00 AM
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