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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at  Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

The next time that I hear about how IT departments want to drive to a standard, I will forward to them either this Elana Varon interview with Gary Hamel, famed business strategist, or just send them in the direction of his new book.

Hamel rightly points out in Varon's interview that too many IT organizations are moving toward a best practices model rather than a best for business model:

"So many companies are now running the same software platforms, whether Oracle or SAP or whatever. Increasingly, we rely on the same handful of offshoring companies or IT service companies. There are a whole lot of things that IT folks have to do to keep up as part of the IT arms race, but in the end the only thing that's really going to make a difference is whether you're using IT in a unique way to do unique things where you don't find any other benchmarks. If you ask the average CIO what percentage of his total budget and headcount is devoted to things that are unique to his industry, I think it's probably too small a number."

For every opportunity to optimize business operations, those IT departments are taking one step away from maximizing the unique attributes of the business. In telecommunications, management needs to focus their strategies, and budgets, on what will break them from the pack of the "established" telecos (ie AT&T, Verizon, Vodafone, Telefonica) and position them for a unique position or offering that will provide competitive advantage.

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Posted November 19, 2007 8:00 AM
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