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John Myers

Hey all-

Welcome to my blog. The fine folks at the BeyeNETWORK™ have provided me with this forum to offer opinion and insight into the worlds of telcommunications (telecom) and business activity monitoring (BAM). But as with any blog, I am sure that we (yes we... since blogging is a "team sport"...) will explore other tangents that intersect the concepts of telecom and BAM.

In this world of "Crossfire" intellectual engagement (i.e. I yell louder therefore I win the argument), I will try to offer my opinion in a constructive manner. If I truly dislike a concept, I will do my best to offer an alternative as opposed to simply attempting to prove my point by disproving someone else's. I ask that people who post to this blog follow in my lead.

Let the games begin....

About the author >

John Myers, a senior analyst in the business intelligence (BI) practice at Enterprise Management Associates (EMA). In this role, John delivers comprehensive coverage of the business intelligence and data warehouse industry with a focus on database management, data integration, data visualization, and process management solutions. Prior to joining EMA, John spent over ten years working with business analytics implementations associated with the telecommunications industry.

John may be contacted by email at JMyers@enterprisemanagement.com.

Editor's note: More telecom articles, resources, news and events are available in the BeyeNETWORK's Telecom Channel. Be sure to visit today!

November 2007 Archives

The next time that I hear about how IT departments want to drive to a standard, I will forward to them either this Elana Varon interview with Gary Hamel, famed business strategist, or just send them in the direction of his new book.

Hamel rightly points out in Varon's interview that too many IT organizations are moving toward a best practices model rather than a best for business model:

"So many companies are now running the same software platforms, whether Oracle or SAP or whatever. Increasingly, we rely on the same handful of offshoring companies or IT service companies. There are a whole lot of things that IT folks have to do to keep up as part of the IT arms race, but in the end the only thing that's really going to make a difference is whether you're using IT in a unique way to do unique things where you don't find any other benchmarks. If you ask the average CIO what percentage of his total budget and headcount is devoted to things that are unique to his industry, I think it's probably too small a number."

For every opportunity to optimize business operations, those IT departments are taking one step away from maximizing the unique attributes of the business. In telecommunications, management needs to focus their strategies, and budgets, on what will break them from the pack of the "established" telecos (ie AT&T, Verizon, Vodafone, Telefonica) and position them for a unique position or offering that will provide competitive advantage.

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Posted November 19, 2007 8:00 AM
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It is one thing to dream about opening up the walled garden of mobile content. It is quite another to start enabling that "open garden". Google is planning/annoucing their vision of this open vision. However, Nokia is getting a taste of what it means to "break" the walled garden compliments of Warner Music Group.

The trick in this situation will be whether Nokia can make Warner happy before their investor stakeholders feel the costs of the Ovi system are outweighing the benefits. I would bet that Nokia will bend to investor pressure first....

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Posted November 16, 2007 8:00 AM
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Last October, I opined on the demise of Mobile ESPN. This fall, Antonette Goroch comments on the fall of Disney Mobile.

The part that I like most about Goroch's argument is that she isn't easily sucked in by the "MVNOs are doomed to failure" argument. She specifically notes that perhaps it is the execution the business plans for these MVNOs that is the issue.... Then again, I think that I have heard that argument before... :)

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Posted November 14, 2007 8:00 AM
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I love the concept of the platypus. Many people like to joke that the platypus was designed by a committee. I like the fact that so many really smart people couldn't figure out the platypus for so many years.

Bruce Silver takes a look at the Business Process Modeling Notation (BPMN) from the OMG.

With the proper mapping/modeling of processes to BAM initiatives, I like how Silver explains what he likes and dislikes about BPMN. It provides a strong guide to those looking to build off an industry standard.

NOTE - My favorite quote is:

Some of BPMN’s problems, such as the lack of a standard XML storage and interchange format or a specification for minimal compliance, are so basic they make you wonder how it has succeeded in becoming the one important standard in BPM.

Sounds a lot like a committee standard.... :)

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Posted November 13, 2007 8:00 AM
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If you protect the content of your "walled garden" partners, do you infringe on the privacy of your users?

AT&T may be heading down a path to determine exactly where protecting content ends and the boundary of privacy begins. Peter Burrows looks at how AT&T may start monitoring the content passed over its networks. This sounds a lot like the discussions taking place in regards to revisions to the FISA ACT.

In fact a common link between the two topics is the Electronic Frontier Foundation (EFF) and their Net Neutrality efforts. The EFF is mentioned in both articles and I find myself strangely agreeing with them on this ( ... i know, i know... strange bedfellows... ).

To protect the "open-ness" of the garden (ie network, applications, etc), I am willing to place a "stop" on protecting the intellectual property of various content providers. However, I am not willing to eliminate the existence of this information should some controlling legal authority want to subpoena those records to make a pirating case.

Where is the line?

You can comment to the blog below or you can send me an email at John.Myers@BlueBuffaloGroup.com.

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Posted November 12, 2007 8:00 AM
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